Developer Experience Engineer-AI Infrastructure Operations

Nscale • Seattle, WA

5d • $100,000 - $170,000

About The Position

This career-level engineering role owns the path from commit to production, including the CI/CD, GitOps, and change automation Nscale engineers use to ship software. Internal developers are the role’s customers; the goal is to make their route to production faster, safer, and less manual.

The engineer builds and operates delivery tooling, build and release systems, local and ephemeral test environments, automated change-management workflows, and an internal developer portal. The role also defines delivery-platform service levels and observability, maintains repository standards, troubleshoots pipeline and deployment failures, and works with Engineering, SRE, Security, and Infrastructure teams to onboard users and improve the paved road.

The position supports systems engineers use to ship and includes an on-call rotation for the delivery platform. Nscale describes its culture as focused on ownership, accountability, speed, urgency, and staying close to the infrastructure that enables AI.

Requirements

• 3–6 years of experience in DevOps, platform engineering, SRE, or software engineering, including experience building CI/CD or deployment tooling used by other engineers.
• Strong programming skills in Python, Go, or a similar language, and an inclination to automate manual work.
• Hands-on experience with GitHub Actions and GitHub organization administration, plus at least one GitOps tool: Argo CD or Flux.
• Working knowledge of Kubernetes and containers.
• Hands-on experience with a build and release system, including CI build tooling, versioned releases, and promotion between environments.
• Experience with container image build tools such as BuildKit, Kaniko, or similar, and an artifact registry such as Artifactory.
• Experience with an internal developer portal or service catalog such as Backstage, or willingness to learn one quickly.
• Linux and networking fundamentals sufficient to debug runners, build hosts, and cluster problems.
• Fluency with monitoring and observability, including metrics, logs, dashboards, and alerting.
• A track record of troubleshooting live production issues and owning the fix through to the retrospective.
• A customer-oriented approach to developer experience: investigate what slows developers down and measure whether a solution helped.
• Comfort working in a fast-moving environment where priorities can shift and gaps may need to be addressed proactively.

Nice To Haves

• Jira Service Management, Jira workflow and API automation, or experience with ITIL-style change processes.
• Experience with progressive delivery or workflow tooling such as Argo Rollouts or Argo Workflows, or experience running more than one GitOps tool in the same environment.
• Experience with Vault, OIDC federation for CI, or software supply-chain practices such as SBOMs and image signing.
• Terraform and policy as code, such as OPA or Kyverno.
• Local cloud emulation, such as LocalStack, and ephemeral or preview environments.
• Familiarity with GPU, AI, or bare-metal infrastructure.

Responsibilities

• Build and own tooling that moves code from pull request to production, including GitHub Actions workflows and runners, and Argo CD or Flux deployment pipelines.
• Own build and release systems, including build tooling, remote caching, container image builds, base images, artifact registry, release versioning, and promotion.
• Own local and ephemeral test environments, including LocalStack, to enable testing against cloud APIs on laptops or in CI.
• Automate change management by connecting Git, CI, and deployment events to Jira Service Management so change records, risk tiers, and approvals are created and updated automatically.
• Define and maintain SLOs, SLIs, and dashboards for the delivery platform, including CI queue time, build duration, deployment success rate, rollback time, and GitOps sync latency.
• Identify and remove slow, manual, or error-prone steps between a merge and a running service through automation.
• Troubleshoot pipeline and deployment failures, drive root cause analysis, and conduct post-incident reviews that improve the system.
• Maintain repository standards and safeguards, including branch protection, CODEOWNERS, reusable workflows, secrets handling, and repository templates.
• Operate the internal developer portal, such as Backstage or an equivalent, including the service catalog, software templates, and documentation.
• Partner with Engineering, SRE, Security, and Infrastructure teams; onboard teams to the paved road, write documentation, and respond to feedback.
• Participate in the delivery platform on-call rotation and act on incidents to make the platform more reliable and reduce future on-call burden.

Benefits

• Competitive base salary plus equity, reviewed every 12 months.
• Real scope early and a progression plan built around skills the employee wants to develop.
• Flexible working arrangements that allow employees to shape their day, with an emphasis on completing the work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed