Developer Experience Engineer-AI Infrastructure Operations

Nscale • Houston, NY

4d

About The Position

Nscale is hiring a career-level Developer Experience Engineer to own the path from commit to production. Internal developers are the role’s customers, and the goal is to make their route to production faster, safer, and less manual over time. The role owns CI/CD, GitOps, change automation, build and release systems, local and ephemeral test environments, and the internal developer portal. It partners with Engineering, SRE, Security, and Infrastructure teams, onboards teams to the paved road, documents systems, and responds to feedback. The role includes an on-call rotation supporting the delivery platform. Nscale aims to reduce platform noise over time and share on-call responsibilities fairly.

Requirements

• 3–6 years of experience in DevOps, platform engineering, SRE, or software engineering, including building CI/CD or deployment tooling used by other engineers.
• Strong programming skills in Python, Go, or a similar language, with a bias toward automation.
• Hands-on experience with GitHub Actions and GitHub organization administration, and at least one GitOps tool: Argo CD or Flux.
• Working knowledge of Kubernetes and containers.
• Hands-on experience with a build and release system, including CI build tooling, versioned releases, and promotion between environments.
• Experience with container image builds using BuildKit, Kaniko, or similar, and an artifact registry such as Artifactory.
• Experience with an internal developer portal or service catalog such as Backstage, or willingness to learn one quickly.
• Linux and networking fundamentals sufficient to debug runners, build hosts, and cluster problems.
• Fluency with monitoring and observability, including metrics, logs, dashboards, and alerting.
• Track record of troubleshooting live production issues and owning the fix through to the retrospective.
• Treat developers as customers by understanding what slows them down and measuring whether solutions help.
• Comfort working in a fast-moving environment where priorities shift and initiative is expected.

Nice To Haves

• Jira Service Management, Jira workflow or API automation, or experience with ITIL-style change processes.
• Experience with progressive delivery or workflow tooling such as Argo Rollouts or Argo Workflows, or running more than one GitOps tool in the same environment.
• Experience with Vault, OIDC federation for CI, or software supply chain practices such as SBOMs and image signing.
• Terraform and policy as code, such as OPA or Kyverno.
• Local cloud emulation such as LocalStack, and ephemeral or preview environments.
• Familiarity with GPU, AI, or bare-metal infrastructure.

Responsibilities

• Build and own tooling that takes code from pull request to production, including GitHub Actions workflows and runners, and Argo CD and Flux deployment pipelines.
• Own build and release tooling, remote caching, container image builds and base images, the artifact registry, and release versioning and promotion.
• Own local and ephemeral test environments, including LocalStack, so engineers can test against cloud APIs on laptops or in CI.
• Automate change management by connecting git, CI, and deployment events to Jira Service Management for change records, risk tiers, and approvals.
• Define and maintain SLOs, SLIs, and dashboards for delivery-platform health, including CI queue time, build duration, deployment success rate, rollback time, and GitOps sync latency.
• Identify and eliminate slow, manual, or error-prone steps between code merge and a running service.
• Troubleshoot pipeline and deployment failures, lead root cause analysis, and run post-incident reviews that result in system improvements.
• Maintain repository standards, including branch protection, CODEOWNERS, reusable workflows, secrets handling, and repository templates.
• Run the internal developer portal, including its service catalog, software templates, and documentation.
• Partner with Engineering, SRE, Security, and Infrastructure teams; onboard teams to the paved road, write documentation, and act on feedback.
• Participate in the delivery-platform on-call rotation and help make the platform quieter over time.

Benefits

• Competitive base salary plus equity, reviewed every 12 months.
• Progression plan built around the skills the employee wants to sharpen.
• Flexible workday, with an emphasis on getting the work done and trust in employees to shape their day.
• The role may be eligible for a bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed