Dev Ops Engineer

Turn5•Paoli, PA
•Hybrid

About The Position

The DevOps Engineer plays a critical role in Turn5's E-Commerce development organization, owning the infrastructure, deployment pipelines, and runtime environments that power its e-commerce platform and supporting services. Reporting to the Sr. Technical Delivery Manager and working closely with developers, architects, and the IT support team, the role keeps development and production environments reliable, observable, and fast, and helps the team ship changes with confidence. The engineer supports the E-Commerce Development team by providing environments, tooling, and technical guidance, and collaborates with IT Support on networking, access, server, and environment needs. The role also documents environments, deployment processes, and runbooks, and participates in incident response and an after-hours support rotation as needed for critical production issues.

Requirements

  • Hands-on experience building and maintaining CI/CD pipelines and automated deployment workflows with a modern CI/CD platform.
  • Working knowledge of Kubernetes and a management platform such as Rancher, including deploying and troubleshooting containerized workloads.
  • Proficiency with Docker or similar container tooling and container-based development and deployment practices.
  • Experience configuring and managing load balancers and web traffic routing.
  • Experience with Cloudflare or a similar CDN provider, including DNS, caching, and security features.
  • Experience managing private container registries and NuGet package repositories, such as ProGet or similar artifact management tools.
  • Experience with monitoring and alerting tools and practices, and a data-driven approach to performance tuning.
  • Familiarity with ASP.NET Core on .NET 10 and C# sufficient to build, debug, and troubleshoot application issues alongside developers.
  • Strong troubleshooting and problem-solving skills, with the ability to stay calm and methodical during production incidents.
  • Clear communication skills and the ability to work effectively with developers, IT support, and non-technical stakeholders.

Responsibilities

  • Design, build, and maintain CI/CD pipelines for reliable, repeatable builds, testing, and deployments of ASP.NET and C# applications.
  • Manage and support Kubernetes clusters through Rancher, including workload deployment, scaling, upgrades, and cluster health.
  • Build, maintain, and optimize Docker images and container configurations for development and production workloads.
  • Administer internal container and NuGet package repositories through ProGet, including feeds, access, retention, and package promotion across environments.
  • Configure and maintain load balancers to ensure high availability, proper traffic distribution, and consistent production performance.
  • Manage Cloudflare configuration, including DNS, caching, security rules, and traffic routing.
  • Implement and maintain application and infrastructure monitoring and alerting, respond to alerts, and tune thresholds.
  • Troubleshoot and resolve production and development environment issues with developers, identify root causes, and help prevent recurrence.
  • Analyze performance and monitoring data and provide findings and improvement recommendations to the development team.
  • Provide environments, tooling, and technical guidance to support the day-to-day work of the E-Commerce Development team.
  • Coordinate with IT Support on networking, access, server, and environment needs, including shared issue resolution and handoffs.
  • Document environments, deployment processes, and runbooks to support knowledge sharing and consistent incident response.
  • Participate in incident response and an after-hours support rotation as needed for critical production issues.

Benefits

  • Hybrid schedule: local employees within 50 miles of the Paoli, PA headquarters typically work onsite two days per month; remote employees work onsite two weeks per year.
  • Competitive compensation in line with experience and impact.
  • Quarterly bonus program.
  • Comprehensive benefits package including medical, dental, and vision.
  • Immediate vesting on the 401k match.
  • People-first culture valuing curiosity, ownership, and collaboration.
  • Opportunities to grow technical skills and contribute to impactful, high-visibility products.
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