Dev Ops Engineer

Turn5, Inc.•Paoli, PA
•Hybrid

About The Position

The Dev Ops Engineer plays a critical role in Turn5's E-Commerce development organization, owning the infrastructure, deployment pipelines, and runtime environments that power its e-commerce platform and supporting services. Reporting to the Sr. Technical Delivery Manager, the engineer works closely with developers, architects, and the IT support team to keep development and production environments reliable, observable, and fast, while helping the team ship changes with confidence. The role supports an eCommerce Development group of senior and mid-level developers, and collaborates closely with the IT Development and IT Support teams. Turn5 describes its culture as people-first, emphasizing work-life balance, clear communication, curiosity, ownership, collaboration, and helping one another succeed.

Requirements

  • Hands-on experience building and maintaining CI/CD pipelines and automated deployment workflows with a modern CI/CD platform.
  • Working knowledge of Kubernetes and a management platform such as Rancher, including deploying and troubleshooting containerized workloads.
  • Proficiency with Docker or similar container tooling and container-based development and deployment practices.
  • Experience configuring and managing load balancers and web traffic routing.
  • Experience with Cloudflare or a similar CDN provider, including DNS, caching, and security features.
  • Experience managing private container registries and NuGet package repositories, such as ProGet or similar artifact management tools.
  • Experience with monitoring and alerting tools and practices, and a data-driven approach to performance tuning.
  • Familiarity with ASP.NET Core on .NET 10 and C# sufficient to build, debug, and troubleshoot application issues alongside developers.
  • Strong troubleshooting and problem-solving skills, including the ability to stay calm and methodical during production incidents.
  • Clear communication skills and the ability to work effectively with developers, IT support, and non-technical stakeholders.

Responsibilities

  • Design, build, and maintain CI/CD pipelines for reliable, repeatable builds, testing, and deployments of ASP.NET and C# applications.
  • Manage and support Kubernetes clusters through Rancher, including workload deployment, scaling, upgrades, and cluster health.
  • Build, maintain, and optimize Docker images and container configurations for development and production workloads.
  • Administer internal container and NuGet package repositories using ProGet, including feeds, access, retention, and package promotion across environments.
  • Configure and maintain load balancers to support high availability, appropriate traffic distribution, and consistent production performance.
  • Manage Cloudflare configuration, including DNS, caching, security rules, and traffic routing.
  • Implement and maintain monitoring and alerting across applications and infrastructure, respond to alerts, and tune thresholds.
  • Troubleshoot and resolve production and development environment issues with developers, identify root causes, and help prevent recurrence.
  • Analyze performance and monitoring data and share findings and improvement recommendations with the development team.
  • Support the E-Commerce Development team by providing environments, tooling, and technical guidance.
  • Work with IT support on networking, access, server, and environment needs, coordinating handoffs and resolving shared issues.
  • Document environments, deployment processes, and runbooks.
  • Participate in incident response and an after-hours support rotation as needed for critical production issues.

Benefits

  • Hybrid schedule, with local employees typically onsite two days per month and remote employees onsite two weeks per year.
  • Competitive compensation in line with experience and impact.
  • Quarterly bonus program.
  • Comprehensive medical, dental, and vision benefits.
  • Immediate vesting on the 401(k) match.
  • People-first culture that values curiosity, ownership, and collaboration.
  • Opportunities to grow technical skills and contribute to impactful, high-visibility products.
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