About The Position

Devoteam is seeking a proactive Dev / DevOps Engineer to join its nearshore team in Portugal, supporting AWS serverless cloud applications for a major aerospace customer. The role balances operational support and software development. The engineer will provide L2 support on a rotating schedule with no weekends, automate repetitive tasks to reduce ticket volume, and contribute to the application build backlog. The position involves resolving incidents and service requests, automating operational workflows, contributing to development and bug fixes, and maintaining Infrastructure as Code configurations. The engineer will collaborate with Senior Tech Leads and French build teams during knowledge transfer and support handovers, participate in Agile/Scrum activities and code reviews, and monitor application health and cloud metrics to identify performance issues and potential failures.

Requirements

  • 2 to 5+ years of professional experience in software development, cloud operations, or DevOps environments.
  • Solid hands-on experience in Go or Angular/TypeScript.
  • Practical knowledge of AWS managed services, such as AWS Lambda, S3, CloudWatch, and API Gateway.
  • Familiarity with Terraform for reading, editing, and maintaining Infrastructure as Code configurations.
  • Scripting experience using Python or Bash for operational automation.
  • Experience with Git, CI/CD tools, and RESTful APIs.
  • Strong problem-solving skills and willingness to participate in a structured L2 support rotation.
  • Fluent written and spoken English communication skills.

Responsibilities

  • Provide L2 operational support on a rotating schedule, resolving incidents, troubleshooting user issues, and fulfilling service requests.
  • Automate recurring operational tasks, scripts, and workflows to minimize toil and reduce support ticket volume.
  • Contribute to software development and bug fixes in the build backlog using Go or Angular/TypeScript.
  • Maintain, read, and edit Infrastructure as Code configurations using Terraform and scripting tools such as Python or Bash.
  • Collaborate with Senior Tech Leads and French build teams during knowledge transfer, reverse shadowing, and support handovers.
  • Participate in Agile/Scrum ceremonies, code reviews, and continuous improvement initiatives.
  • Monitor application health and cloud metrics to identify performance bottlenecks and potential failure points early.
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