Detention Officer Sergeant

GARDAWORLD FEDERAL SERVICES LLC • Surprise, AZ

13d • Onsite

About The Position

In this role, you will supervise detention officers and assist facility leadership with maintaining the safety, security, and orderly operation of the detention facility. You will oversee daily detention activities, monitor resident operations, enforce security procedures, and provide guidance to assigned personnel while ensuring compliance with government detention standards and facility policies. This position requires strong leadership skills, professionalism, situational awareness, and the ability to respond effectively to emergencies, operational incidents, and resident-related concerns within a secure detention environment.

Requirements

• Minimum of three (3) years of experience as active-duty military, detention/corrections, or law enforcement.
• Must possess one (1) year of supervisory experience within active-duty military, detention/corrections, or law enforcement.
• Must be able to provide proof of citizenship or legal US work authorization.
• If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
• Must consent to fingerprinting.
• Must be able to read, write, speak, and understand English proficiently.
• Must be at least 21 years of age.
• Must possess a high school diploma or equivalent
• Clean criminal record and ability to pass a comprehensive background check and security screening.
• Ability to pass a preemployment medical assessment and drug screening.
• Excellent communication, observation, and report-writing skills.
• Ability to remain calm and effective under pressure and in high-stress situations.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Responsibilities

• Supervise detention officers and assigned security personnel during daily detention operations, housing unit activities, and shift assignments.
• Monitor resident movement, housing operations, facility security procedures, and staff performance to ensure operational compliance and accountability.
• Conduct inspections of housing units, operational areas, resident activity, and security equipment to identify safety concerns, contraband, or operational deficiencies.
• Respond to emergencies, disturbances, fights, medical incidents, security breaches, and resident behavioral concerns while coordinating appropriate response procedures.
• Review incident reports, disciplinary documentation, resident records, activity logs, and operational reports for accuracy and completeness.
• Provide operational guidance, training support, and mentorship to detention officers regarding facility procedures, resident management, and emergency response protocols.
• Coordinate resident counts, housing assignments, escort activities, intake procedures, and release operations as required by facility operations.
• Ensure accountability of keys, restraints, radios, emergency gear, and other security equipment assigned to detention personnel.
• Communicate and coordinate with medical personnel, transportation teams, behavioral health staff, and supervisory leadership regarding resident operations and facility concerns.
• Investigate minor operational incidents, policy violations, or resident complaints and report findings through the appropriate chain of command.
• Support audits, inspections, emergency preparedness activities, and operational reviews related to detention and security operations.
• Maintain professionalism, leadership, strong communication, and sound judgment while supporting safe, secure, and orderly detention facility operations.

Benefits

• Pay rates listed reflect the full rate for this position, including both the base pay and health and welfare benefits in accordance with applicable requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED