Detailer (flat rate)

Teph Seal Auto Appearance•Richmond, VA
•Onsite

About The Position

Teph Seal Auto Appearance is hiring flat-rate detailers for its detail/reconditioning centers in auto dealerships. The company operates across the United States and describes its team as a key contributor to its customer-focused, entrepreneurial culture. Detailers help maintain store facilities and provide high-quality vehicle services, courteous customer service, and timely responses to customer inquiries and complaints. The role includes driving, detailing, and cleaning vehicles. The posting identifies openings for Detail Specialist 1 (some experience) and Detail Specialist 2 (2+ years of experience). Compensation is flat rate. This is a physically demanding position involving repeated movement in and around vehicles and may require outdoor work in varying climate conditions. Detailers work with and move numerous vehicles during the workday, follow uniform and grooming standards, and use safe, OSHA-approved cleaning products. Employment is contingent on successful completion of drug and background screening. The company offers a collaborative workplace and growth opportunities for career-minded individuals.

Requirements

  • A valid driver's license and a good driving record.
  • Ability to drive both automatic and manual-shift vehicles.
  • Ability to learn quickly.
  • Ability to work as part of a team.
  • Ability to read and comprehend instructions.
  • Desire to treat customers’ personal vehicles with great care and respect.
  • Willingness to arrive on time and stay on task during the shift.
  • Availability to work Saturday or Sunday and holidays as deemed necessary to meet production needs.
  • Ability to distinguish small imperfections in detailing work, such as streaks, smudges, and missed vacuuming.
  • Ability to receive detailed information through oral communication and sufficient clarity of vision and hearing.
  • Ability to perform frequent bending, lifting, reaching, squatting, and repeated entry into and exit from vehicles.
  • Ability to occasionally push, pull, lift, or carry up to 50 pounds.
  • Some experience for Detail Specialist 1; 2 or more years of experience for Detail Specialist 2.
  • Successful completion of drug and background screening as a condition of employment.

Responsibilities

  • Wash vehicle exteriors using cleaning solutions.
  • Wax and buff vehicles using cloths and buffing machines as needed.
  • Vacuum vehicle interiors and clean upholstery and surfaces.
  • Dry surfaces using air compressors and cloths, and apply preservation chemicals to protect surfaces from spots and stains.
  • Use dyes, paints, and waxes to protect vehicle leather or fabric as needed.
  • Clean grease from engines or engine compartments as needed.
  • Drive, detail, and clean vehicles, including moving numerous vehicles during the workday.
  • Maintain store facilities and support high-quality service and customer satisfaction.
  • Respond to customer inquiries and complaints promptly and courteously, reaching conclusions in a timely manner.
  • Inspect the quality of their own work and that of other team members, identifying small imperfections.
  • Carry out additional duties assigned by management to meet operational needs.
  • Follow uniform and grooming standards and work with urgency to respect customers’ time.

Benefits

  • Medical plan
  • Dental plan
  • Vision plan
  • Life insurance
  • Paid time off
  • 401(k) retirement plan with company match
  • Growth opportunities
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