Detachment Clerk, RCMP - Term
About The Position
The Protective Services Team is seeking a full-time Detachment Clerk with exceptional interpersonal and customer service skills. Reporting to the Office Supervisor, this position is responsible for providing administrative and operational support to the RCMP and Municipal Enforcement using relevant police databases, computer-related software and communication devices. The successful candidate will possess a high degree of attention to detail and accuracy for processing paperwork and documents and have effective public relation skills. You will also possess strong communication and interpersonal skills with the ability to relate appropriately and professionally with internal and external customers, as well as have a high stress tolerance and ability to assess emergency situations and proceed accordingly as responses are extremely time sensitive and safety is of paramount importance.
Requirements
- Enhanced Reliability Clearance from the RCMP
- A two-year Business Administrative Diploma (equivalent combination of education and experience may be considered)
- Minimum of two years’ related work experience
- Proficiency with Microsoft Office Suite
- Intermediate keyboarding skills with an accurate typing speed of 55WPM
- Experience in providing service to clients or the general public by telephone, in person and in writing
Nice To Haves
- Knowledge of relevant portions of federal, provincial, municipal legislation, statutes, and criminal code
- Experience using the following software systems PROS, CPIC, JOIN, CJIM, PAT Collision, and Livescan
- Experience with proper completion of various justice and legal forms
Responsibilities
- Processing, screening and authorizing Criminal Record checks and serving subpoenas
- Providing information and assistance to the public related to federal/provincial statutes and municipal bylaws
- Handling complaints and inquiries courteously by telephone and at the front counter
- Entering data, file retrieval and modification, and record management
- Experience with radio communications
- Reviewing and analyzing secured documents/files in PROS software
- Other duties as assigned
Benefits
- An hourly rate of $27.16
- Membership to the Beaumont Sport and Recreation Centre
- Employer paid Health and Dental benefits package
- Health Wellness and Learning Spending Account
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
