VIP Desktop Support
About The Position
The Tier 2/VIP Desktop role would be responsible for assisting our EVPs & SVPs with IT issues and general support. In addition, support board meetings, global economic summits, and large-scale high visibility meetings. Monitoring, triaging, and closing tickets. Strong communication skills and ability to provide white glove service and translate technical data for executive users. In addition to this, this individual will have a critical part in: - Setting up the technology for board meetings for individuals such as the Governor - Assisting VIPs with setting up technology for international travel - Setting up the access for the entire organization's Dynamics CRM transformation.
Requirements
- Executive Support
- Powerapps
- windows
- MacOS
- iOS
- Android
- trouble shoot
- Active Directory
- identity and access management
- Device Management
- Endpoint Security
- dynamics crm
- Troubleshooting
- Customer service
- Support
- Desktop
- Hardware
- Technical support
Responsibilities
- Assisting EVPs & SVPs with IT issues and general support.
- Supporting board meetings, global economic summits, and large-scale high visibility meetings.
- Monitoring, triaging, and closing tickets.
- Providing white glove service and translating technical data for executive users.
- Setting up the technology for board meetings for individuals such as the Governor.
- Assisting VIPs with setting up technology for international travel.
- Setting up the access for the entire organization's Dynamics CRM transformation.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
