Desktop Support Technician

Tampa Family Health Centers • Tampa, FL

4d • Onsite

About The Position

At Tampa Family Health Centers, healthcare is more than a service, it is our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care.

Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community.

Requirements

• Associate degree in IT or related field, or equivalent experience
• Minimum 2 years of desktop support experience
• Valid driver’s license and reliable transportation
• Experience with Windows and Mac systems
• Strong organization and multitasking ability
• Customer-focused and team-oriented

Nice To Haves

• Certifications (CompTIA, Microsoft) preferred

Responsibilities

• Install, configure, and maintain desktops, laptops, phones, and printers
• Troubleshoot hardware, software, and network issues
• Support IT connectivity for medical devices
• Manage user accounts, passwords, and system access
• Respond to help desk tickets and provide timely follow-up
• Coordinate with vendors for technical support
• Travel to local sites for equipment setup and support
• Ensure compliance with HIPAA and TFHC policies

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance offerings
• Generous PTO and 7 paid company holidays
• 401(k) program with employer contribution after one year
• Competitive compensation with leadership growth opportunities
• Pet insurance
• Employee Assistance Program (EAP)
• Employee discount programs
• Many additional benefit offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree