Desktop Support Technician

Lakeland University•Plymouth, WI

5d•Hybrid

About The Position

Lakeland University is seeking a customer-focused Desktop Support Technician to provide technical support and maintain IT systems across campus. All Lakeland University staff members are expected to demonstrate in their words and actions an appreciation for the history of Lakeland University and a commitment to its stated mission; represent unequivocally in their behavior the stated values of the University; be good stewards of the University's resources, including its personnel and the goodwill of its friends, its alumni, and local community; work collaboratively (as opposed to competitively) with their peers to meet objectives and achieve our goals; keep their supervisor appropriately informed; be forthright and honest in their communication with all members of the University community; treat all members in a manner of teamwork and respect; act in a manner that sets the standard for service in higher education and the core principals of Lakelanders Excelling at Professionalism (LEAP) - show respect, communicate and be positive; advise their supervisor with respect to all manners that require attention, including their own performance.

Requirements

Knowledge of Windows and macOS
Strong customer service and communication skills
Technical troubleshooting ability
Ability to support non-technical users
Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.