Desktop Support Technician at GA
Elite WorkForce•Atlanta, GA
•Onsite
About The Position
This is a Desktop Support Technician position located in Atlanta, GA. The role is a 12+ month contract position with virtual interviews. The technician will be responsible for providing technical support for desktops, laptops, printers, and peripherals. This includes hardware maintenance, software support, troubleshooting network connectivity, and providing remote assistance.
Requirements
- Proficient in providing technical support for desktops, laptops, printers, and peripherals.
- Experience in hardware maintenance, including installation, configuration, and troubleshooting.
- Knowledge of software support, including operating systems, software applications, and drivers.
- Ability to troubleshoot network connectivity issues and set up network devices.
- Experience in providing remote assistance to off-site employees.
- Strong documentation skills and attention to detail.
- Familiarity with security compliance and antivirus software implementation.
Responsibilities
- Provide technical support for desktops, laptops, printers, and peripherals.
- Perform hardware maintenance, including installation, configuration, and troubleshooting.
- Provide software support for operating systems, software applications, and drivers.
- Troubleshoot network connectivity issues and set up network devices.
- Provide remote assistance to off-site employees.
- Document technical issues and solutions.
- Implement security compliance and antivirus software.
Benefits
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
