Desktop Support Specialist

TEKsystems•Baltimore, MD
•$36 - $42•Onsite

About The Position

The Desktop Support Specialist will support the day-to-day management of the client’s Apple device environment. The role focuses on administering JAMF Pro, managing MacBook deployments and provisioning, and ensuring Apple devices are enrolled, configured, and maintained across the organization. The specialist will also provide general support and troubleshooting for Mac device issues.

Responsibilities

  • Administer JAMF Pro.
  • Manage MacBook deployments and provisioning.
  • Handle day-to-day Apple device administration, including enrollment, configuration, and maintenance.
  • Provide general support and troubleshoot Mac device issues.

Benefits

  • Medical, dental, and vision coverage, if eligible.
  • Critical illness, accident, and hospital coverage, if eligible.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
  • Voluntary life and AD&D insurance for employees and dependents, if eligible.
  • Short- and long-term disability coverage, if eligible.
  • Health Spending Account (HSA), if eligible.
  • Transportation benefits, if eligible.
  • Employee Assistance Program, if eligible.
  • Time off/leave, including PTO, vacation, or sick leave, if eligible.
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