Desktop Support Specialist

PCL Construction•Arvada, CO

4d•Onsite

About The Position

As a Desktop Support Specialist for PCL Construction Enterprises, Inc. in Denver, Colorado, you’ll have the opportunity to make an impact on innovative projects that shape the future of your community. Calling Denver our US headquarters since 1975, we’re committed to the community where we live and work. We build on our strong relationships with industry partners to deliver unique, innovation solutions specific to our client needs. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams. PCL Construction has been recognized by Denver Business Journal’s Best Places to Work in the Giant category in 2025. Choose a career with rewards that matter. PCL’s total rewards are designed to support your growth, well-being and future success—because when you succeed, we all do.

Requirements

High school diploma or equivalent required.
Bachelor’s or Associate’s degree in computer technology or a related discipline.
5 years of progressive experience in a related field.
Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
Results-oriented and able to drive deadlines.
Ability to establish and maintain effective stakeholder relationships.
Intermediate understanding of networking standards.
Must be able to lift over 40 lbs. as part of regular job duties

Nice To Haves

Knowledge of change management methodologies an asset.

Responsibilities

Promote the adoption of technology solutions at district jobsites including deployment, ongoing support, and training.
Passionate about being engaged in adoption of new processes and emerging technologies that enhance efficiencies.
Actively seeks out issues, problems, and opportunities, and creates solutions.
Work with operational project teams to identify innovations, challenges, issues and solutions.
Build working relationships with project and district teams.
Provides implementation support on corporate and regional initiatives.
Jobsite setup and maintenance for various technologies and infrastructure, including remote support.
Administers and monitors district office and construction sites server resources and technology solutions to ensure optimal operation and respond to issues.
Plans, creates and delivers technical training and other knowledge resources.
Resolve user-reported problems through timely logging of issues, resolution to problems, following the companies’ procedures and policies.
Assists other team members with technical issues.

Benefits

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
401(k) with company match
Industry-leading medical, dental and vision benefits
Prescription drug coverage and telemedicine services
Life, AD&D and disability insurance
Paid parental leave and family care support
HSA or FSA for healthcare, dependent care and transportation
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL’s College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions