Desktop Support Specialist
TEKsystems•Baltimore, MD
•$36 - $42•Onsite
About The Position
The role supports the day-to-day management of the organization's Apple device environment. The specialist administers JAMF Pro, manages MacBook deployments and provisioning, and helps ensure Apple devices are successfully enrolled, configured, and maintained across the organization. The ideal candidate has hands-on experience with macOS administration, application deployment, device lifecycle management, and troubleshooting in an enterprise Apple ecosystem. The position is a contract role based onsite in Baltimore, Maryland.
Requirements
- Experience with macOS administration.
- Experience with JAMF Pro and JAMF.
- Experience with application deployment and device lifecycle management.
- Troubleshooting skills in an enterprise Apple ecosystem.
- Customer service and desktop technical support skills.
- Ability to run scripts.
Responsibilities
- Administer JAMF Pro.
- Manage MacBook deployments and provisioning.
- Support enrollment, configuration, and maintenance of Apple devices across the organization.
- Troubleshoot within an enterprise Apple device environment.
- Run scripts.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan, with pre-tax and Roth post-tax contributions available
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off or leave, including PTO, vacation, or sick leave
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