Desktop Support Engineer - 2nd shift
SpikeIT Global Solutions, Inc.•Newark, NJ
•Onsite
About The Position
We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.
Requirements
- 4–6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice To Haves
- Scripting
- ITIL knowledge
- Airwatch MDM
Responsibilities
- Provide Level 1 & 2 support via phone, email, and remote tools
- Troubleshoot hardware, software, network, and printer issues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
