Desktop Support Engineer

TATA Consulting Services•Bedford, MA

49d•$55,000 - $60,000

About The Position

End user Desktop / Laptop Support. Laptop build process. System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10. JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, ServiceNow, Zoom, Microsoft SCCM preferred. IT ServiceDesk experience

Requirements

End user Desktop / Laptop Support
Laptop build process
System Deployment and Systems Management knowledge
JAMF
Windows 11
Windows 10
JAFM to manage Apple Devices
Microsoft Intune
Windows Auto Pilot
Rescue LogMeIn
ServiceNow
Zoom
IT ServiceDesk experience

Nice To Haves

Microsoft SCCM

Responsibilities

Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
Experience creating collections, packages, applications within SCCM
Should have strong experience in SCCM 2007 & 2012
Experience in installation of Microsoft System Configuration Manager 2007-2012.
In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
Experience in deploying, troubleshooting, and managing Windows devices
Must have excellent competency with SCCM, WSUS and other patching tools.
Experience in supporting Windows Server 2012, 2016, 2019
Be a point of contact for all proactive technical engagements.
Work independently and as a team member
Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.

Benefits

Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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