Desktop Engineer

This role is a dynamic position that combines technical expertise in IT support with a strong understanding of cybersecurity principles. The main responsibilities include providing technical support to end-users, maintaining IT infrastructure, and implementing cybersecurity measures to protect the organization's digital assets. The ideal candidate should be versatile, able to troubleshoot IT issues, manage security incidents, and contribute to the overall cybersecurity strategy. Additionally, the role involves setting up secure configurations for laptops, assisting in the implementation of cybersecurity policies, and ensuring systems are up to date with the latest security patches.

• Take ownership of the corporate environment for the studio and early stage ventures
• Support teammates with their IT-related inquiries
• Set up laptops with secure baseline configurations and provide ongoing support
• Assist in the implementation of cybersecurity policies, procedures, and best practices
• Install and operate firewalls, antivirus, email gateways, mobile device management, and vulnerability management solutions
• Ensure the organization's systems are up to date with the latest security patches and updates
• Maintain accurate documentation of IT systems and cybersecurity procedures
• Generate regular reports on IT support activities, cybersecurity incidents, and system health

• Bachelor's degree in Information Technology, Cybersecurity, or a related field
• Proven experience in IT support roles with a solid understanding of computer hardware
• Technical expertise in IT support
• Strong understanding of cybersecurity principles and practices
• Ability to troubleshoot IT issues
• Knowledge of cybersecurity policies, procedures, and best practices
• Experience in setting up laptops with secure baseline configurations and providing ongoing support
• Familiarity with firewalls, antivirus, email gateways, mobile device management, and vulnerability management solutions
• Ability to ensure systems are up to date with the latest security patches and updates
• Proficiency in maintaining accurate documentation of IT systems and cybersecurity procedures
• Ability to generate regular reports on IT support activities, cybersecurity incidents, and system health
• Comfortable wearing multiple hats in a startup environment

• People first company culture
• Professional growth opportunities
• Competitive pay
• Extensive health insurance (including dental & vision) for onsite team members
• Flexibility with hybrid work
• Start Date: ASAP
• Contract: 1 Year