Desktop Administrator

CoVantage Credit Union • Antigo, WI

5d

About The Position

CoVantage Credit Union is seeking a Desktop Administrator to join their knowledgeable IS&T team. This role involves managing the day-to-day operations, maintenance, and support of the credit union's desktop infrastructure and related systems. The Desktop Administrator will collaborate with other IS&T teams to ensure desktop environments are secure, reliable, and optimized to support business operations while maintaining compliance with credit union policies and regulatory requirements.

Requirements

• Associate’s Degree in networking, computer programming, or equivalent relevant work experience
• Working experience administering Windows desktop operating systems
• Knowledge of desktop computer and server operating systems.
• Strong written and verbal communication skills and the ability to work in direct, professional contact with a wide variety of people on a daily basis
• Ability to work independently and accurately under pressure to meet business needs

Responsibilities

• Manage and maintain the credit union's desktop infrastructure, ensuring systems are secure, reliable, and operating efficiently
• Monitor desktop environments and review system logs to proactively identify, troubleshoot, and resolve issues
• Administer Windows operating systems, including system optimization, version upgrades, security patching, and problem resolution.
• Design, configure, document, and support physical computer deployments across the organization
• Create and maintain Windows images and manage software deployment, upgrades, and package management using ManageEngine Endpoint Central
• Collaborate with other IS&T teams to ensure desktop systems align with business needs and security standards
• Assist with disaster recovery testing and support the credit union's business continuity efforts through participation in semi-annual Hot Site tests
• Research, evaluate, and recommend new hardware, software, and technology solutions to improve efficiency and performance
• Support and promote information security policies, procedures, and security awareness initiatives to ensure compliance with credit union, NCUA, and FFIEC requirements
• Maintain documentation for desktop systems, configurations, processes, and procedures

Benefits

• 401k employer match of up to 200%
• Bonus of annual salary up to 4%
• Generous employer HSA contribution
• Paid time off for community service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree