Systems Administrator - Desktop Services

SHI International Corp.•US - NJ - Customer Site, NJ

5d•$70,000 - $100,000

About The Position

The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure. This role provides technical support for user devices, servers, networks, Microsoft 365 services, enterprise applications, and endpoint management systems, while helping ensure systems remain reliable, secure, and operational. The position also supports system upgrades, software deployments, troubleshooting, documentation, and implementation of technology solutions that support business operations.

Requirements

Associate’s or bachelor’s degree in information technology, computer science, or a related field, or equivalent experience in IT systems administration.
1–2 years of experience in systems administration or a related IT support role.
Experience with Windows Server, Active Directory, Microsoft 365, and networking.
Experience with a Unified Endpoint Management (UEM) platform, such as Microsoft Intune, Ivanti, Workspace ONE, or similar endpoint management solutions.
Ability to work weekends and flexible hours
Ability to move or lift up to 50 lbs.
Certifications required: CompTIA A+, Network+, or Security+
Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms. - Basic
Ability to read and understand cable matrices, structured cable routing experience, and basic understanding of IP addressing concepts for managing network and data center configurations. - Basic
Training or experience with Liebert/Emerson, APC suites, and hardware for uninterruptible power supplies (UPS). - Basic
Understanding of SAN storage concepts including zoning, LUN sizing, storage pools, RAID implementations, and volume configuration. - Basic
Experience with HP EVA, 3PAR, Pure Storage, and Cisco UCS storage solutions. - Basic

Nice To Haves

Advanced certifications such as the following preferred: Microsoft Certified: Azure Administrator Associate, VMware VCP or equivalent virtualization certification, Microsoft 365, Windows Server, or endpoint management certifications
Experience with scripting or automation tools such as PowerShell.
Familiarity with cybersecurity best practices, patch management, and endpoint compliance.
Experience supporting enterprise applications, mobile devices, printers, peripherals, and business technology systems.
Knowledge of virtualization technologies and cloud platforms such as Azure or AWS.

Responsibilities

Support and maintain Unified Endpoint Management (UEM) solutions for device configuration, software deployment, patching, and endpoint compliance.
Administer and support Windows servers, Active Directory, Microsoft 365 services, and related infrastructure.
Manage user accounts, permissions, access controls, groups, and system security settings.
Monitor system health, performance, backups, alerts, and security events.
Troubleshoot hardware, software, network, endpoint, and application issues.
Deploy software, updates, operating system patches, and configuration changes in accordance with established procedures.
Assist with cloud technologies, virtualization platforms, endpoint initiatives, infrastructure projects, and system migrations.
Maintain technical documentation, support procedures, asset information, and knowledge base articles.
Work with vendors, internal IT teams, and business stakeholders to resolve technical issues and implement new technologies.
Provide timely, professional technical support to end users while meeting service expectations and following escalation procedures.