Desk Estimator

Paul Davis Restoration of Omaha, NE•Omaha, NE

32d•$60,000 - $65,000•Onsite

About The Position

Join the Paul Davis Team as a Desk Estimator! This role prepares scopes and estimates for reconstruction and emergency services, involving scoping losses, creating estimates using Xactimate software, and securing projects. The primary responsibilities include generating estimates from 3D scans and Project Director scopes, and collaborating with clients for estimate and invoice approval. This is an in-person role at our Omaha location. The ideal candidate will possess strong attention to detail for bid accuracy, the ability to create competitive bids for higher win rates, and efficiency to save project managers time.

Requirements

Experience with Xactimate and/or Symbility required
Bachelor’s Degree or equivalent industry experience
Customer Service experience
Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, Symbility, MICA and additional systems as requested
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Maintain a level of confidentiality
Must be able to communicate and converse with customers over the phone and face to face
Must be able to stay in a stationary position up to 80% of the time
Constantly operates a computer

Nice To Haves

Bid Accuracy: Strong attention detail, reducing errors and omissions.
Higher Win Rates: Ability to create more competitive and professional bids faster.
Time Savings: Ability to free up project managers to focus on active jobs

Responsibilities

Meet all service standards set forth by the client or the company.
Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required).
Utilize internal review process
Ensure each project achieves a minimum gross profit margin as determined by company standards.
Complete estimates within 24 hours of assignment
Communicate and document any change orders and insurance supplements.
Must be on-call in an emergency / CAT event weather situation