Desk Clerk

Thresholds • Chicago, IL

4d • Onsite

About The Position

Desk Clerks ensure that Thresholds locations are safe and welcoming to both staff and Thresholds clients. You will greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests. As a central part of the location, you will build cordial relationships with the clients and contribute to a pleasant atmosphere in the building. Desk clerks also ensure safety by monitoring security cameras and making sure doors are locked and closed. You will contribute to client recovery by communicating with clinical teams verbally and through records. Additionally, you will support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks.

Requirements

• Passion for mental health advocacy
• High school diploma or GED certificate
• At least 21 years old
• Reliable personal or public transportation to get to work location
• Effective communication and relationship-building skills
• Attention to detail and dependability

Nice To Haves

• Opportunities for paid training and professional development, including learning more about clinical skills.
• Opportunities for growth in administrative, leadership, or clinical skills.

Responsibilities

• Greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests.
• Build cordial relationships with clients and contribute to a pleasant atmosphere.
• Monitor security cameras and ensure doors are locked and closed.
• Communicate with clinical teams verbally and through records.
• Answer and transfer phone calls.
• Sort mail.
• Complete other administrative tasks.

Benefits

• Competitive Pay: $18.50/hourly
• Paid time off available
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement if driving is required

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED