Desk Clerk
About The Position
Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. You will greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests. As a central part of the location, you will build cordial relationships with the clients and contribute to a pleasant atmosphere in the building. Desk clerks also ensure safety by monitoring security cameras and making sure doors are locked and closed. You will contribute to client recovery by communicating with clinical teams verbally and through records. Additionally, you will support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks. Opportunities for paid training and professional development, including learning more about clinical skills, will deepen your knowledge of the mental health field. Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills.
Requirements
- Passion for mental health advocacy
- High school diploma or GED certificate
- At least 21 years old
- Reliable personal or public transportation to get to work location
- Effective communication and relationship-building skills
- Attention to detail and dependability
Nice To Haves
- LSW or LPC licensure
- CRSS licensure
Responsibilities
- Greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests.
- Build cordial relationships with clients and contribute to a pleasant atmosphere in the building.
- Monitor security cameras and ensure doors are locked and closed.
- Communicate with clinical teams verbally and through records to contribute to client recovery.
- Answer and transfer phone calls.
- Sort mail.
- Complete other administrative tasks.
Benefits
- Paid training
- Professional development
- Opportunities for growth in administrative, leadership, or clinical skills
- Competitive Pay: Pay Range: $18.50/hrly Based upon education, experience, and licensure
- $1000 salary increase for LSW or LPC licensure
- $1000 salary increase for CRSS
- Generous PTO
- Dental insurance
- Vision insurance
- 4 medical insurance plans
- 403(b) retirement plans with 3% employer match
- Robust employee assistance program (EAP)
- Mileage reimbursement
- Cell phone reimbursement (up to $50/month)
- Public service loan forgiveness
- Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
- Reimbursement for licensure and licensure renewal
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
