Desk Clerk
About The Position
Desk Clerks help ensure Thresholds locations are safe and welcoming for staff, clients, and guests. They greet and sign in visitors, provide customer service, build cordial relationships with clients, and contribute to a pleasant atmosphere. The role supports client recovery by communicating with clinical teams verbally and through records, and supports program operations through phone handling, mail sorting, and administrative tasks. Desk Clerks monitor security cameras and ensure doors are locked and closed. Paid training and professional development opportunities, including learning clinical skills, are available, with opportunities to develop administrative, leadership, or clinical skills.
Requirements
- Passion for mental health advocacy.
- High school diploma or GED certificate.
- At least 21 years old.
- Reliable personal or public transportation to get to the work location.
- Effective communication and relationship-building skills.
- Attention to detail and dependability.
Responsibilities
- Greet and sign in Thresholds clients, staff, and guests.
- Provide excellent customer service and build cordial relationships with clients.
- Contribute to a pleasant atmosphere in the building.
- Monitor security cameras and ensure doors are locked and closed.
- Communicate with clinical teams verbally and through records to contribute to client recovery.
- Answer and transfer phone calls.
- Sort mail and complete other administrative tasks.
Benefits
- Paid training and professional development opportunities.
- Competitive pay: base rate of $18.30 per hour.
- 403(b) retirement plan with 3% employer match.
- Robust employee assistance program (EAP).
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
