Desk Clerk - Substitute
About The Position
Thresholds is seeking a Desk Clerk - Substitute to ensure Thresholds locations are safe and welcoming to both staff and clients. This role involves greeting and signing in clients, staff, and guests, providing excellent customer service, and building cordial relationships with clients to contribute to a pleasant atmosphere. The Desk Clerk will also monitor security cameras, ensure doors are locked and closed, communicate with clinical teams verbally and through records to support client recovery, and handle administrative tasks such as answering and transferring phone calls and sorting mail.
Requirements
- Passion for mental health advocacy
- High school diploma or GED certificate
- At least 21 years old
- Reliable personal or public transportation to get to work location
- Effective communication and relationship-building skills
- Attention to detail and dependability
Nice To Haves
- Opportunities for paid training and professional development, including learning more about clinical skills.
- Opportunities for growth in administrative, leadership, or clinical skills.
Responsibilities
- Greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests.
- Build cordial relationships with clients and contribute to a pleasant atmosphere in the building.
- Monitor security cameras and ensure doors are locked and closed.
- Communicate with clinical teams verbally and through records to support client recovery.
- Answer and transfer phone calls.
- Sort mail.
- Complete other administrative tasks.
Benefits
- Paid training
- Professional development
- Competitive pay - Base Rate: $19.00/hourly
- 403(b) retirement plan with 3% employer match
- Robust employee assistance program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
