Designer

Floor & Decor•Dallas, TX
•$15

About The Position

Floor & Decor Designers provide a consultative design service from start to finish, building customer relationships and brand loyalty. They meet with customers, listen to their project needs, explain what is required, and develop creative design concepts that reflect customers’ personal style, lifestyle, and budget. The role includes advising on tile, wood, stone, and accessories for residential and commercial projects, and designing and selling complete, functional, and appealing solutions. Designers manage several customer projects through all phases, maintaining accuracy, timeliness, and follow-up, and communicating consistently with customers and colleagues. They collaborate with store leadership and employees to manage projects from inquiry through installation, support store initiatives and goals, and stay engaged with current and emerging design trends. Limited travel by car may be required. The work environment includes frequent exposure to a warehouse and moving vehicles, with noise typically moderate to noisy. The role requires medium physical effort, including occasional lifting or moving of 20–50 pounds.

Requirements

  • At least one year of interior design experience or prior retail or sales experience.
  • Proficiency in basic mathematical skills.
  • Self-motivation and ability to multitask in a fast-paced environment.
  • Excellent verbal, written, and interpersonal skills.
  • Basic computer knowledge, including the Microsoft Office suite.
  • Internal candidates must have 12 months of experience in a design consultant position.
  • Ability to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to use hands and fingers frequently to handle or feel, and occasionally stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Nice To Haves

  • A degree in Design.
  • Knowledge of hard surface flooring.

Responsibilities

  • Greet store customers helpfully and support walk-in design needs.
  • Schedule design appointments for existing and potential customers, and develop clientele through networking, referrals, and leads generated within the store.
  • Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
  • Design and sell complete, functional, and aesthetically appealing solutions.
  • Manage multiple simultaneous customer projects through all phases with accuracy, timeliness, follow-up, and consistent, concise communication.
  • Use company communication tools and email consistently and proficiently.
  • Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
  • Support company initiatives and goals by modeling and coaching best practices with store employees.
  • Engage with current and emerging design trends in the market.
  • Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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