Designer

Floor & Decor • Webster, TX

7d

About The Position

Floor & Decor Designers provide consultative design services from project start to finish, building lasting customer relationships and brand loyalty. They meet with customers, listen to their project needs, explain project requirements, and develop creative design concepts that reflect customers’ personal style, lifestyle, and budget. Designers serve homeowners, interior designers, and builders on residential and commercial projects, offering guidance on tile, wood, stone, and accessories and selling complete, functional, aesthetically appealing solutions.

The role involves scheduling design appointments, developing a clientele through networking, referrals, and store-generated leads, and managing multiple customer projects through all phases with accuracy, timely follow-up, and clear communication. Designers work with store leadership and employees to manage projects from inquiry to installation and help achieve sales and other goals. They use company design and communication applications and support company initiatives and best practices.

Limited travel by car may be required. The work environment frequently includes a warehouse and moving vehicles, with noise levels typically moderate to noisy. The physical requirements are classified as Medium Work, including exerting 20–50 pounds occasionally, 10–25 pounds frequently, and up to 10 pounds constantly. The job frequently involves using hands and fingers and occasionally involves standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

• At least one year of interior design experience or prior retail or sales experience.
• Proficiency in basic mathematical skills.
• Self-motivation and ability to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

• A degree in Design.
• Knowledge of hard surface flooring.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers.
• Develop clientele through networking, referrals, and leads generated within the store.
• Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases with accuracy, timeliness, follow-up, and consistent, concise communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Engage with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed