Designer

Floor & Decor • Warrensville Heights, OH

2d

About The Position

Floor & Decor Designers provide a consultative design service from project start to finish, building customer relationships and brand loyalty. They meet with customers, learn about project needs, explain project requirements, and develop creative design concepts that reflect customers’ personal style, lifestyle, and budget. Designers advise on tile, wood, stone, and accessories for residential and commercial projects, and design and sell complete, functional, and aesthetically appealing solutions. They manage multiple customer projects from inquiry through installation while communicating with customers and store teams, supporting company initiatives, and working toward sales and other goals.

The role may require limited car travel. The work environment frequently includes a warehouse and moving vehicles, with noise levels typically moderate to noisy. The position involves medium physical work, including handling or moving objects and occasional standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

• At least one year of interior design experience or prior retail or sales experience.
• Proficient in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

• A degree in Design.
• Knowledge of hard surface flooring.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers and develop clientele through networking, referrals, and store-generated leads.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases, maintaining accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry through installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Stay engaged with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed