Designer/Sales Specialist In-Store

The Container Store•Tampa, FL

1d•Onsite

About The Position

The Designer/Sales Specialist drives results by designing custom spaces and other storage and organization solutions in-store. This role demonstrates strong leadership and serves as a role model, combining excellent selling skills with exceptional customer service. The specialist collaborates with customers to create customized plans, promotes available services, and guides projects from inquiry through installation. The role also leads the sales floor, supports store goals and initiatives, and helps maintain the custom space area and the store’s visual presentation.

Requirements

Design experience and spatial intelligence.
Excellent communication and follow-up skills.
Maintain a professional appearance and wear the required dress code when representing The Container Store.
Strong computer skills.
Ability to work in a constant state of alertness and in a safe manner.
Commitment to scheduled hours and flexibility to work additional hours based on changing business needs.
Ability to communicate clearly and effectively, orally and in writing, in a professional manner with people at all levels inside and outside the organization.
Ability to prioritize mission-critical tasks and focus on the most value-added projects.
Strong time-management and organizational skills, including the ability to manage multiple projects at once.
Focused attention to detail and ability to work quickly and accurately under pressure.
Ability to make strategic, effective decisions in the best interests of customers and the company, objectively processing information.

Nice To Haves

College degree preferred.
2–5 years of sales and clientele experience preferred.
Knowledge of and passion for trends in the custom closets and retail industry.

Responsibilities

Collaborate with customers to design customized plans in a clear and professional manner.
Promote available services during customer interactions, including in-home designing, in-home organizing, installation, financing, and loyalty.
Close sales efficiently and build repeat and referral business.
Communicate clearly with managers and Support Center partners to complete projects from inquiry through installation and achieve sales goals.
Lead the sales floor and perform tasks or duties in partnership with managers.
Stay current on company training, selling practices, product knowledge, promotions, processes, and philosophies when interacting with customers and store employees.
Lead and participate in daily maintenance of the custom space area and the store’s visual presentation.
Model and coach professional, productive behaviors as a brand ambassador to motivate and support company initiatives and achieve store goals.
Use company tools and email proficiently and consistently.

Benefits

Competitive health, dental, and vision plans.
401(k) retirement savings plan with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
Parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
Paid holidays, gym membership discounts, and a qualified transportation benefits program.
Discounts on company merchandise, custom spaces, services, gift cards, and pet insurance.
Service awards, retirement gifts, recognition for employees who exemplify company principles, and recognition of exceptional daily contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment with opportunities to learn and grow.