Designated Assistant Manager

Food City (K-VA-T Food Stores Inc)•Clinton, TN

24d•Onsite

About The Position

The Designated Assistant Manager is an associate who may also hold another primary store responsibility, such as Head Cashier, and is designated by the Store Manager to take complete control of the store when both the Store Manager and Assistant Store Manager are absent. The associate must have completed the Designated Assistant Manager Training Program. The role manages the daily operations of the grocery department and assists the Store Manager with managing the entire store. It is accountable for grocery sales and profit goals, controllable costs, staffing and development, customer service, product quality and freshness, merchandising, inventory, cleanliness, safety, security, and compliance with company and government requirements. The role also serves as a leader for the store and a good neighbor to its community. The position requires scheduled on-site attendance. Food City describes itself as a privately held, family-owned company that encourages associates to participate in local civic organizations and offers flexible schedules.

Requirements

Must be at least 18 years old.
High school graduate.
Three to five years of experience in retail operations, including at least one year operating as a department manager.
Ability to meet standard physical, mental, and visual demands.
Ability to understand and follow verbal and written instructions, perform routine and repetitive tasks, and interact daily with individuals at various levels.
Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies.
Must have completed the Designated Assistant Manager Training Program.

Nice To Haves

College education is helpful.
Additional seminar or class training in leadership, employee relations, and customer relations is helpful.

Responsibilities

Manage the overall daily operations of the grocery department and assist the Store Manager in managing the entire store.
Take complete control of the store in the absence of the Store Manager and Assistant Store Manager.
Meet grocery department budgeted sales, gross profit, and net profit goals while keeping controllable costs at expected levels.
Lead, supervise, and develop grocery and store personnel; plan adequate coverage through scheduling and maintain a customer-service-oriented environment.
Recommend hiring and termination actions and ensure required department and computer-based training is completed.
Maintain product quality and freshness, well-stocked departments, appropriate inventory levels, and store cleanliness.
Support store sales through merchandising and promotions; assist with competitive price checks on critical items.
Ensure compliance with company policies and procedures, safety and security measures, labor guidelines, health department rules, OSHA guidelines, and company HACCP policy.
Oversee theft prevention and loss prevention, including CCTV observations, security logs, shoplifting procedures, fund handling, and deposits.
Monitor policies governing the sale of alcohol and tobacco products and enforce age limits for use of the baler, pallet jacks, and scrubber.
Complete and send grocery department reports, documents, and paperwork to appropriate recipients.
Participate in weekly or monthly meetings with department heads and associates, including Feelings and Exceptional Service meetings.
Use time management and prioritization to accomplish work through the grocery management team and associates.
Oversee retail pricing, receiving, invoicing, inventories, shrink controls, back-room setup and merchandise slotting, and dairy cooler and walk-in freezer conditions and inventory.
Help maintain required government documents and postings and enforce refrigeration alarm policies.
Listen to and help resolve complaints or issues raised by associates, management, supervision, or customers, and report issues to the Store Manager or District Manager.
Follow company confidentiality policies for company and personnel information.
Perform other duties as required.