Designated Assistant Manager

K-VA-T Food Stores•Trussville, AL

8d•Onsite

About The Position

The Designated Assistant Manager is an associate who may also hold another primary store responsibility, such as Head Cashier. After completing the Designated Assistant Manager Training Program, this associate is designated by the Store Manager to take complete control of the store when both the Store Manager and Assistant Store Manager are absent. The role manages the grocery department’s daily operations and assists the Store Manager with oversight of the entire store. The position is responsible for grocery department sales and profit goals, controlling costs, supervising and developing personnel, and supporting a friendly, customer-service-oriented environment. It helps maintain product quality and freshness, stocked departments, store cleanliness, and sales through merchandising and promotions. The Designated Assistant Manager also supports the safety and security of the store, compliance with company policies and applicable regulations, and positive relationships with the local community.

Requirements

Must be at least 18 years old.
High school graduate; college education is helpful.
Three to five years of experience in retail operations, including at least one year operating as a department manager.
Must have completed the Designated Assistant Manager Training Program.
Ability to meet standard physical, mental, and visual demands.
Ability to understand and follow verbal and written instructions and perform routine, repetitive tasks.
Ability to interact daily with individuals at various levels.
Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies.

Nice To Haves

College education.
Additional seminar or class training in leadership, employee relations, and customer relations.

Responsibilities

Provide exceptional customer service by maintaining a strong grocery management team, quality grocery associates, and adequate staffing through scheduling.
Promote company benefits, including the ESOP, 401(k), and insurance.
Recommend hiring and termination decisions to maintain appropriately staffed grocery departments.
Ensure associates complete required department and computer-based training.
Assist the Store Manager in ensuring company policies, procedures, and good business practices are followed.
Oversee safety and security measures, including theft and robbery prevention.
Follow fund-handling procedures, including bank and safe deposits and transport of gas-and-go funds.
Assist the Store Manager in monitoring compliance with local, state, federal, and company labor guidelines, including those applying to associates under age 18.
Oversee compliance with policies for the sale of alcohol and tobacco products.
Complete and submit grocery department reports, documents, and paperwork as directed by supervision or policy.
Participate in weekly or monthly meetings with department heads or associates, including Feelings and Exceptional Service meetings.
Use time management and prioritization to complete tasks through the grocery management team and associates.
Maintain adequate grocery inventory to limit out-of-stocks while keeping days of supply on hand limited.
Oversee accurate retail pricing, receiving, and invoicing within established guidelines.
Maintain back-room conditions, including merchandise setup and slotting.
Maintain dairy cooler and walk-in freezer conditions and inventory levels.
Enforce age restrictions for use of the baler, pallet jacks, and scrubber.
Manage grocery department inventories and shrink controls.
Assist the Store Manager with competitive price checks on critical items such as fuel, milk, and soft drinks.
Listen to and help resolve complaints or issues raised by supervision, associates, management, or customers, and report issues to the Store Manager or District Manager.
Enforce local and state health department rules, federal OSHA guidelines, and company HACCP policy.
Help maintain required government documents and postings.
Follow loss-prevention policies, including CCTV observations, security logs, and shoplifting procedures.
Protect confidential company and personnel information.
Enforce policies regarding refrigeration alarms.
Perform other duties as required.