Designated Assistant Manager

Food City (K-VA-T Food Stores Inc)•Jasper, AL

54d•Onsite

About The Position

The Designated Assistant Store Manager is an associate who may also hold another primary store responsibility, such as Head Cashier. The Store Manager designates this associate to take complete control of the store when both the Store Manager and Assistant Store Manager are absent. Completion of the Designated Assistant Manager Training Program is required. The role manages the daily operations of the grocery department and assists the Store Manager with management of the entire store. It is responsible for grocery department budgeted sales, gross profit, and net profit goals, and for keeping controllable costs such as labor, supplies, and expenses within expected levels. The manager supervises, leads, and develops grocery and store personnel; supports a friendly, customer-service-oriented environment with adequate staffing and training; and maintains product quality and freshness, well-stocked departments, and overall store cleanliness. The role supports sales through merchandising and promotions, serves as a leader in store operations and community relations, and ensures policies and procedures are followed to protect the safety and security of associates, customers, and the company. The position requires scheduled onsite attendance and the ability to meet standard physical, mental, and visual demands. Food City describes itself as a privately held, family-owned company that encourages associates to participate in local civic organizations and offers flexible schedules.

Requirements

Must be at least 18 years old.
High school graduate; college education is helpful.
Must have completed the Designated Assistant Manager Training Program.
Three to five years of experience in retail operations, including at least one year operating as a department manager.
Ability to meet standard physical, mental, and visual demands.
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and interact constantly with individuals at various levels.
Ability to attend onsite work during scheduled shifts and comply with company time and attendance policies.

Nice To Haves

College education.
Additional seminar or class training in leadership, employee relations, and customer relations.

Responsibilities

Provide exceptional customer service by maintaining a strong grocery management team and quality grocery associates, and by planning adequate coverage through scheduling.
Understand and promote company benefits, including ESOP, 401(k), and insurance.
Make hiring and termination recommendations to maintain appropriately staffed grocery departments.
Ensure required department and computer-based training is completed to support associate retention.
Assist the Store Manager in ensuring compliance with company policies, procedures, and sound business and department practices.
Oversee safety and security measures, including theft and robbery prevention.
Interact professionally with management, associates, supervisors, and customers.
Enforce fund-handling procedures, including bank deposits, safe deposits, and gas-and-go fund transport.
Assist the Store Manager in monitoring compliance with local, state, federal, and company labor guidelines, including guidelines for associates under 18.
Oversee and monitor policies for the sale of alcohol and tobacco products.
Complete and send grocery department reports, documents, and paperwork to appropriate recipients as directed by supervision or policy.
Participate in weekly and/or monthly meetings with department heads and associates, including Feelings and Exceptional Service meetings.
Use time management and prioritization to accomplish tasks through the grocery management team and associates.
Maintain adequate grocery inventory to limit out-of-stocks while keeping days of supply on hand limited.
Oversee accurate retail pricing, receiving, and invoicing in accordance with guidelines.
Maintain back-room conditions, including merchandise setup and slotting.
Maintain dairy cooler and walk-in freezer conditions and inventory levels.
Enforce age limitations for use of the baler, pallet jacks, and scrubber.
Manage grocery department inventories and shrink controls.
Assist the Store Manager with competitive price checks on items such as fuel, milk, and soft drinks.
Listen to and help resolve complaints or issues raised by supervisors, associates, management, or customers, and report issues to the Store Manager or District Manager.
Understand and enforce local and state health department rules and practices, federal OSHA guidelines, and company HACCP policy.
Help maintain required government documents and postings for compliance.
Follow loss-prevention policies, including CCTV observations, security logs, and shoplifting procedures.
Follow confidentiality policies for company and personnel information.
Understand and enforce policies concerning refrigeration alarms.
Perform other duties as required.