Design Studio Spc/Home Stylist, PT, NW 23rd - Pottery Barn
About The Position
The Design Studio Specialist/Home Stylist inspires customers to express themselves in their homes and helps bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The role promotes continued customer engagement and gives customers a reason to stay connected with the brand. The specialist provides one-on-one design consultations in the store and in customers’ homes, creates and presents plans tailored to customers’ needs and living spaces, and supports sales goals through product knowledge and service. The position also assists customers with a range of special services and orders. Part-time associates must be available for regularly scheduled weekend and weekday shifts as described in the posting.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 lbs. using appropriate equipment and safety techniques.
- Part-time associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must be on two separate days.
- Associates scheduled for 20 or more hours weekly must have greater availability beyond the minimum to meet business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Use design expertise to assist clients with one-on-one consultations in the store and in their homes to drive store sales.
- Conduct productive in-home consultations, including accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders, while providing exemplary service.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Benefits
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
