Lead Visual, FT, NW 23rd - Pottery Barn

Williams-Sonoma • Portland, OR

1d

About The Position

The Visual Merchandising Lead partners with management and the District Visual Manager to execute the store’s visual merchandising and display strategy. The role helps model and coach the visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration. The position also supports customer service, associate development, store operations, and compliance with company policies and safety procedures.

Full-time associates are expected to have open availability to meet business needs. This role is not eligible for relocation assistance.

Requirements

• Effective communication, organization, and leadership skills.
• Proven ability to motivate and influence others through personal actions and example.
• Ability to be active—including standing, walking, bending, climbing, reaching, and lifting—for extended periods throughout the workday.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
• Full-time associates must have open availability to meet the needs of the business.

Nice To Haves

• 1–3 years of retail sales experience with shift supervision experience preferred.
• 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.

Responsibilities

• Lead visual merchandising and display.
• Partner with the General Manager and District Visual Manager to map, plan, and execute floorset timeline targets that drive sales and support seasonal strategy.
• Lead daily routines and disciplines for efficient execution of markdowns, promotions and signage, replenishment, and recovery.
• Collaborate with the General Manager and District Visual Manager on adaptations or substitutions to directives based on store ownership, layout, or customer needs.
• Analyze reporting to identify opportunities to improve profitability and drive results.
• Communicate inventory needs to the District Manager and distribution in partnership with the General Manager to increase sell-through, maximize margin, and improve profitability.
• Partner with the General Manager on associate productivity and performance related to visual standards.
• Maintain the organization of visual supplies and signage, and communicate supply needs to the General Manager.
• Partner with the General Manager to ensure effective payroll utilization and workload planning.
• Partner with the General Manager to assess, recognize, and motivate talent.
• Serve as a learning partner and guide during associate onboarding; facilitate visual training and skill-building activities for the visual team as needed.
• Model genuine and enthusiastic interest in the customer and prioritize customer needs by connecting them with available Design support.
• Abide by safety, security/injury, and emergency policies and procedures.
• Comply with company policies and procedures.
• Maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
• Perform projects and assignments as directed by the management team.

Benefits

• A discount on Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed