Design Standards & Guidelines Manager

JLL • New York, NY

13d • $130,000 - $150,000 • Onsite

About The Position

JLL is seeking an experienced design professional with a background in architecture and workplace strategy to lead the development, management, and evolution of global design standards and guidelines. The role supports consistency across JLL’s global portfolio while enabling innovation and adaptability to changing business needs. It combines strategic design thinking, program management, and cross-functional collaboration to maintain a comprehensive global guidelines system and support workplace design excellence.

The position leads global guidelines development and management, including administration and optimization of the guidelines platform, coordination of standards across multiple design areas, content development, and documentation. It also supports the Global Design team’s materials library, research, and prototyping work, and manages project archives and document distribution. The role is based on-site in New York, NY and does not provide visa sponsorship.

Requirements

• Bachelor’s or master’s degree in Architecture, Interior Design, Interior Architecture, or a related design discipline.
• 7–10 years of professional experience in architecture and workplace strategy.
• Demonstrated experience developing and managing corporate design standards or guidelines.
• Strong understanding of commercial interior design, workplace strategy, and space-planning principles.
• Proficiency with digital platform administration and content management systems.
• Advanced knowledge of design documentation, specifications, and industry standards.
• Familiarity with document management systems such as ACC/Autodesk Construction Cloud and Microsoft Teams.
• Working knowledge of sustainability frameworks and workplace wellness standards.
• Strong program management, organizational, and stakeholder management skills.
• Ability to manage multiple concurrent initiatives with strong attention to detail.
• Excellent written and verbal communication skills across diverse teams and geographies.
• Knowledge of furniture, finishes, lighting, and materials specifications.
• Understanding of cost implications across tiered design frameworks.
• Strong problem-solving skills and ability to synthesize complex information into actionable guidance.
• Self-directed and collaborative work style, with adaptability to evolving business needs.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Experience with Satori or similar workplace/design standards platforms.
• Experience supporting global workplace or corporate real estate portfolios.
• Familiarity with prototyping initiatives and materials research programs.
• Interest in emerging workplace trends, innovative materials, and design technology.
• Experience coordinating across creative teams, strategic partners, and operational stakeholders.

Responsibilities

• Lead program management of the transition of the guidelines website from vendors, ensuring a seamless migration and enhanced functionality.
• Administer and optimize the platform, including managing updates and corrections and remediating legacy content inconsistencies and errors.
• Maintain and update design-guideline application processes, including managing exceptions requested by lines of business.
• Program-manage development and implementation of new and revised guidelines, including client center, reduced guidelines for local leadership teams, line-of-business and select guidelines, environmental graphic design, elevator lobby, tiered Good/Better/Best, hydration station, wellness, lactation, medical, and prayer room standards.
• Compile furniture, finishes, and lighting specifications with regional cost data.
• Develop standardized deliverable examples, including furniture packages for Architect of Record use, and create and maintain architect onboarding presentations.
• Coordinate amenities metrics and space allocation percentages with the Amenities Department.
• Manage integration and updates of sustainability content and maintain references to strategic partners’ standards, including Engineering, Resilience, Technology, A/V, and Security.
• Support the Global Design team in maintaining an organized, relevant, and forward-looking material and sample library.
• Review and categorize samples, distinguishing active-use materials from research specimens; organize and archive research materials, photos, and insights from international design events and industry visits.
• Research emerging products, finishes, and vendors; engage vendors and architects to identify innovative materials and applications.
• Program-manage prototyping initiatives for new millwork solutions with the Global Design Team and document knowledge from design industry events and trade shows.
• Review and update project archives from a one- to two-year lookback and maintain centralized archive repositories.
• Keep current project records organized, accessible, and up to date; convert documents to PDF and distribute them to stakeholders as requested.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager