Design Specialist-New York City Third Ave

MillerKnoll • New York City, NY

8d • Onsite

About The Position

Design Within Reach is seeking a creative professional with a passion for interior design and a proven track record in sales to join their team as a Design Specialist. This role involves blending design sensibility with consultative selling skills to deliver exceptional client experiences, representing iconic modern designers and brands. The Design Specialist will play a key role in driving store success by building relationships with clients and the local design community, and will report directly to the General Manager.

Requirements

• A design-savvy sales professional with a passion for modern interiors
• Skilled in client needs assessment, problem-solving, and relationship building
• Proficient with Microsoft Office, and design tools (e.g., SketchUp, AutoCAD, or similar)
• Able to lift 20+ lbs and work in a fast-paced, team-oriented environment

Nice To Haves

• Experienced in retail sales, design consulting, or customer success
• Background in interior design, architecture, or related field

Responsibilities

• Drive sales by delivering personalized design consultations and solutions that meet client needs
• Build and maintain relationships with clients, trade professionals, and the local design community
• Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics
• Leverage design expertise to guide clients through product selection, space planning, and styling
• Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals
• Maintain visual merchandising standards and contribute to the overall aesthetic of the store
• Stay current on product knowledge, design trends, and industry developments through training and self-study
• Conduct in-home consultations and attend off-site meetings with trade clients as needed

Benefits

• Competitive hourly base with uncapped commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• Commuter benefit up to $150/month
• 401(k) with 4% company match
• Generous employee discounts
• Ongoing professional development opportunities
• Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed