About The Position

Design Within Reach is seeking a creative, client-facing sales professional with a passion for interior design to join its store team. The Design Specialist combines design sensibility with consultative selling to deliver exceptional client experiences and represent designers such as Charles and Ray Eames and brands including Herman Miller and Knoll. The role builds lasting relationships with clients and the local design community and contributes to the store’s sales and overall success. The position reports directly to the General Manager. The store is open daily, Sunday through Saturday, and weekend and holiday availability is required.

Requirements

  • Passion for modern interiors and a design-savvy approach to sales.
  • Skills in assessing client needs, problem-solving, and building relationships.
  • Proficiency with Microsoft Office and design tools such as SketchUp, AutoCAD, or similar.
  • Ability to lift over 40 lbs and work in a fast-paced, team-oriented environment.
  • Availability to work weekends and holidays.

Nice To Haves

  • Experience in retail sales, design consulting, or customer success.
  • Background in interior design, architecture, or a related field.

Responsibilities

  • Drive sales by providing personalized design consultations and solutions that meet client needs.
  • Build and maintain relationships with clients, trade professionals, and the local design community.
  • Meet and exceed sales goals and key performance indicators, including revenue targets, conversion rates, and client retention metrics.
  • Guide clients through product selection, space planning, and styling using design expertise.
  • Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals.
  • Maintain visual merchandising standards and contribute to the store’s overall aesthetic.
  • Stay current on product knowledge, design trends, and industry developments through training and self-study.
  • Conduct in-home consultations and attend off-site meetings with trade clients as needed.

Benefits

  • Competitive hourly base with uncapped commission on shipped items.
  • Performance-based bonus plan.
  • Medical, dental, and vision insurance.
  • Paid vacation, holidays, and parental leave.
  • Commuter benefit up to $150 per month.
  • 401(k) with 4% company match.
  • Generous employee discounts.
  • Ongoing professional development opportunities.
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