Design Review / Community Standards Coordinator

CCMC•Las Vegas, NV

About The Position

The Design Review / Community Standards Coordinator serves as a liaison between homeowners and the Design Review Board and helps uphold the community’s aesthetic standards. The position supports architectural design review and covenant enforcement, provides administrative assistance to the Architectural and Community Standards Board and the Community Director, and helps homeowners understand architectural guidelines and complete the application process. The role also includes regular residential property inspections, violation documentation and follow-up, maintaining accurate records, supporting community committees, and participating in community events as assigned. The position requires a flexible schedule to meet site needs, potentially including evenings and weekends.

Requirements

Demonstrated time-management and organizational skills, professionalism, adaptability, and ability to maintain the confidentiality of business matters.
Self-motivated, dependable, organized, and efficient, with strong problem-solving skills.
Strong working knowledge of Microsoft Office programs, including Outlook, Word, and Excel.
Effective oral and written communication skills and high attention to detail.
Excellent telephone manner and commitment to high-quality customer service.
Ability to sit or stand for extended periods and attend community events as required.
Valid driver’s license in the state of employment and reliable transportation; a personal vehicle may be required for certain responsibilities.
Availability to work a flexible schedule based on site needs, as determined by the Community Manager, including possible evenings and weekends.
Must pass a pre-employment drug screen and background check.
If driving is required, must maintain a valid license for the class of vehicle driven, a clean motor vehicle report, and current automobile insurance at statutory limits, and notify Human Resources of any change in motor vehicle standing.

Responsibilities

Greet homeowners, answer questions, respond to phone calls, emails, and other correspondence in a timely manner.
Create, update, and maintain reports as needed.
Coordinate violation reporting and tracking, including verification, notification, file maintenance, and follow-up.
Provide confidential administrative support to the Architectural and Community Standards Board and serve as a liaison between homeowners and the Design Review Board.
Implement covenant enforcement and the design review application process, and coordinate design review administration.
Review and submit architectural design review applications.
Prepare hearing outcome letters and send them to unit owners and residents.
Inspect completion of design review approvals.
Help homeowners understand architectural guidelines and requirements and guide them through the submittal process.
Conduct weekly inspections of residential properties.
Issue deed-restriction violations, particularly concerning property maintenance and aesthetics.
Document, photograph, and record violations while maintaining accurate records.
Maintain records of complaints and inspections and work with homeowners to resolve issues.
Assist in creating and adopting relevant policies based on state statutes and the Association’s governing documents.
Support landscape groups or committees with meetings and communication with owners and other representatives.
Assess and prioritize developmental needs in support of the team and strategic objectives.
Participate in community events as assigned.
Provide administrative assistance to the Community Director and other team members and perform other duties as assigned.