Design Manager – Experiential Spaces

Groupe Nordik•Gatineau, QC

2d•Hybrid

About The Position

Imagine designing some of the most iconic wellness spaces in North America. At Groupe Nordik, we create immersive spa villages that redefine relaxation and human connection. From the largest spa in North America to unique sauna experiences, our spaces are designed to inspire, energize, and transport our guests. We are looking for a Design Manager to lead the creation and evolution of our spa environments. This role sits at the intersection of design, experience, and project delivery, combining creativity with execution. You will lead multiple design projects—from concept to completion—while guiding a team and collaborating with architects, engineers, and operations teams to bring bold ideas to life.

Requirements

Minimum of 7 years of experience in interior design or architecture, including at least 3 years in project management or team leadership
Proven experience managing multiple renovation or experiential space projects (hospitality, spas, restaurants, leisure, retail, or similar industries is an asset)
Experience working with both internal teams and external partners in multi-stakeholder project environments
Bilingualism (French and English) is essential to support operations outside Quebec
Proficiency in design software such as Revit and/or SketchUp (or equivalent)
Strong knowledge of construction standards, building codes, and regulatory requirements
Ability to read and produce technical documentation (plans, specifications, construction details)
Proficiency with project management tools (MS Project, Asana, ClickUp, or equivalent) and Microsoft Office

Nice To Haves

Leadership mobilization
Priority management
Attention to detail and quality
Effective communication
Cross-functional collaboration
Proactive mindset

Responsibilities

Brand vision and design
Project management
Leadership and coordination
Cross-functional collaboration
Continuous improvement
Translate the Nordik vision into distinctive design concepts tailored to each project
Produce sketches, space plans, and preliminary design concepts
Develop creative solutions aligned with technical constraints
Manage multiple projects simultaneously (timelines, budgets, priorities)
Monitor progress and communicate with stakeholders
Anticipate risks and ensure compliance with standards and regulations
Lead and mentor a team of designers
Plan and allocate team workload
Coordinate external partners (architects, consultants, suppliers)
Review and validate the quality and consistency of deliverables
Collaborate closely with Experience, Operations, and Construction teams
Ensure design feasibility and support implementation
Participate in project meetings and site visits
Develop design standards, tools, and best practices
Maintain consistency in materials, finishes, and equipment
Monitor trends in wellness space design