Design Engineer

Echo Engineering & Production Supplies, Inc•Indianapolis, IN

47d•Onsite

About The Position

The Design Engineer will be responsible for developing and designing custom products within customer-based parameters, as well as improving existing products. This role provides technical support to sales team members and customers, requiring a thorough understanding of Echo’s product lines, manufacturing capabilities, and product applications. The position emphasizes adherence to Echo’s Quality Policy and a collaborative, cross-functional team environment. The role is divided into Design (70%), Customer Service (20%), and Research and Development (10%).

Requirements

Bachelor’s Degree in Engineering or a technical field required
Minimum of 3 years in design or related field
Minimum of 2 years experience using design software such as SolidWorks or similar 3D modeling software
Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
Experience using a CRM such as Salesforce
Willingness to travel domestically up to 10% for customer and operation site visits.

Nice To Haves

Knowledge of coatings and finishes
Knowledge and experience with manufacturing processes (injection molding, compression molding, extrusion, die cutting, converting)
Knowledge and experience of Geometric Dimensioning and Tolerancing (GD&T) and tolerance stacks
Knowledge of materials, specifically thermoplastics, elastomers, foams, adhesive tapes
Knowledge and experience with 3D printing technologies (SLS,SLA, Polyjet, FDM)
Knowledge and experience in automotive, heavy machinery, and metal finishing industries
High personal motivation, goal oriented, and able to work independently
Strong organization, planning, and time management skills
Must be able to effectively manage multiple projects simultaneously
Must be able to operate at a fast pace and successfully cope with change
Strong collaboration and customer-oriented mindset
Excellent written and verbal communication skills
Strong problem solving and analytical skills
Strong work ethic

Responsibilities

Develop and design custom products within customer-based parameters
Develop improvements to existing products
Provide technical support to sales team members and customers
Be responsible for knowing Echo’s product lines, in-house manufacturing abilities and how products are used
Understand and comply with Echo’s Quality Policy while continually looking to improve upon the quality of the company
Adhere to a collaborative, cross-functional team environment
Analyze opportunities to determine if customer requirements can be met
Design products and develop solutions that meet customer requirements
Support across multiple departments during product development and launch
Resolve cases related to opportunities and products
Use Salesforce CRM to manage and document information related to opportunities
Meet or exceed individual and departmental goals and metrics to include, but not limited to, 1st pass rating, productivity standards, time-based metrics
Develop and execute test plans based on project needs
Understand and use various pieces of lab equipment for part validation
Present the best first impression possible to our customers in accordance with the Echo Way
Assist sales team members and customers as needed in answering technical questions about products, capabilities, specifications, or other specific inquiries on current, future, or past orders
Safeguard customer property sent as samples to include intellectual property, drawings, and prints
Work with engineering team members to ensure production is completed in a timely manner
Seek and develop new and improved materials, tools, and production methods to produce current and future products and add new capabilities to the company
R&D improvements will add new products, reduce costs, increase efficiency, enhance quality, and enhance customer satisfaction