Design Engineer I - Comms
About The Position
The Design Engineer I represents a high level of technical expertise to internal and external customers in a variety of forms that include design assistance, delivering education, and enabling the customer to do business with ScanSource. The focus of the position may be on specified technologies, or on a specific group of suppliers. This role is expected to be an expert in Network Technologies and will act as a trusted advisor to the company's customers. This individual would have detailed knowledge of multiple product lines, and able to guide a customer through designing the best overall solution which would include hardware, software, and licensing.
Requirements
- Minimum five (5) year prior related experience and Avaya small/mid market Design certified.
- Experience with Enterprise a plus.
- Experience with the following technologies: Avaya/Mitel
- Technical documentation, business analysis and/or technical writing experience a plus
- Work history of consultative sales and/or partner-facing roles
- Proven ability to gather and understand customer requirements, business objectives, and success criteria as part of the discovery process. Take those outputs and build a holistic solution to meet that customer’s business needs.
Nice To Haves
- Bachelor’s Degree
- Relevant recent Communication certifications (Avaya/Mitel, etc.)
- Experience in distribution or working for a partner/reseller
Responsibilities
- Researches, recommends, and evaluates customer requirements to ensure the needs of the Business Partner and End User are satisfied.
- Prepares configurations via vendor configuration tool with appropriate pricing estimates distributed to all concerned parties.
- Possesses and applies a broad knowledge of principles, practices, and procedures in field of Communication Technology
- Create technical content for sales enablement and marketing
- Attend supplier and partner conferences as needed
- Participate in customer enablement programs
Benefits
- medical/dental/vision coverage
- life insurance
- 401(k) plan with matching provision
- 128 hours of paid time off (PTO) each calendar year
- 10 paid company holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
