Design Centre Receptionist

Minto • Ottawa, ON

6d • CA$50,000 - CA$55,000 • Onsite

About The Position

The Design Centre Receptionist is responsible for all receptionist and administrative duties to support the Design Centre team and provide an exceptional customer experience to all Minto purchasers.

Requirements

• Previous work experience is an asset
• Bilingual in French & English
• Excellent customer service skills with a focus on positive client experiences
• Strong communication skills (listening, verbal, written)
• Reliable, adaptable, and solution-focused
• Time management, organizational skills and detail-oriented
• Strong initiative
• Proficiency with Microsoft Office Suite

Responsibilities

• Provide exceptional customer experience for all visitors and callers to the Minto Design Centre
• Greet homeowners and potential purchasers in the Design Centre
• Answer telephone and email inquiries
• Assist in organizing and maintaining a welcoming showroom environment
• Contacting and scheduling homeowner Design Centre appointments with Design Consultants to achieve completion of selections prior to construction of homes within the required timeline
• Maintain and update schedules for Design Consultants in Microsoft Outlook and Newstar, including tracking and rescheduling homeowners
• Process payments for upgrades from homeowners (debit, cheque, credit card)
• Maintain front office coffee bar and order supplies when needed, including serving coffee and tea to customers
• Support sales team in coordinating browsing appointments as needed
• Represent the Minto brand by upholding the company’s mission, values, and code of conduct
• Perform other duties within the scope, spirit and purpose of the job, as requested by management

Benefits

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer-to-peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed