Design Center Administrator - Kihei, Hawaii

HPM Building Supply • Kihei, HI

8d • $21 - $24 • Onsite

About The Position

The Design Center Administrator sets the tone for the design center experience as the first point of contact for customers. In a fast-paced environment, this role ensures customers feel special and views HPM as a trusted partner for their home building needs. The Design Center Administrator provides proactive administrative support to design center programs, including HPM Homes, Projects, and team members, utilizing strong prioritization and multitasking skills.

Requirements

• Ability to masterfully deliver customer service.
• Handle sensitive customer information with discretion.
• Set realistic expectations with customers.
• Communicate reasons effectively and honestly for delays or errors while maintaining customers' satisfaction.
• Intermediate computer skills, including proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to learn new software quickly.

Nice To Haves

• Previous experience in sales and customer service.
• Previous experience in administrative or clerical experience.

Responsibilities

• Serve as the first point of contact for customers entering the design center.
• Set the tone for the customer experience, making each customer feel special.
• Ensure customers see HPM as a trusted partner in building their dream home.
• Provide proactive administrative support to design center programs (HPM Homes, Projects) and team members.
• Manage customer information with discretion.
• Communicate reasons for delays or errors effectively and honestly while maintaining customer satisfaction.

Benefits

• Medical (including prescription drug, vision and chiropractor/massage/acupuncture or Health Reimbursement Account ($2,400 a year))
• Dental (with ortho coverage for employee and dependents)
• PTO (15 days a year) + up to 5 additional days of Well Being Leave
• Basic Life/AD&D coverage
• Long-term disability
• Health and Dependent Care Flexible Spending Plans
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• AFLAC voluntary insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed