DERMS Cutover Workstream Lead

natgridProd • Webster, MA

2d • $139,000 - $175,000

About The Position

National Grid is hiring a DERMS Cutover Workstream Lead in its NY Electric Operations - Digital Solutions department. The position can be located in Northboro or Waltham, Massachusetts, or Syracuse or Albany, New York.

The role leads the end-to-end cutover and deployment approach for the DERMS program across Massachusetts and New York. It coordinates activities, dependencies, decisions, and stakeholder readiness to transition the solution into production. The work includes pre-cutover and cutover-day planning, maintaining execution runbooks and readiness trackers, coordinating go-live communications and service transition, facilitating mock upgrades, and directing go/no-go governance. The lead works across stakeholder groups to confirm technical, operational, business, and support prerequisites are complete.

After go-live, the role oversees early life support, lessons learned, and cutover closure to support a controlled transition into business-as-usual operations.

Requirements

• Bachelor’s degree in Engineering, Business, Project Management, or a related field.
• At least 3 years of experience leading complex new technology programs, production deployments, system commissioning, service transitions, or enterprise go-live activities in a regulated or operationally critical environment.
• Program management skills, including critical-path scheduling, risk and issue management, dependency coordination, and executive reporting using agile or traditional project management tools such as JIRA, JIRA Align, or Microsoft Project.
• Excellent facilitation, communication, negotiation, and stakeholder-management skills.
• Ability to align cross-functional teams and remain decisive during high-pressure implementation windows while protecting safety, cybersecurity, system stability, customer impact, and operational continuity.
• Experience in DER management use cases such as flexible interconnections.

Nice To Haves

• Prior utilities experience.
• Prior experience in solar, energy storage, or electric vehicles.

Responsibilities

• Lead development, approval, and ongoing governance of the DERMS cutover and deployment approach for Massachusetts and New York, aligning technical execution with operational and business readiness.
• Perform the initial cutover stakeholder assessment and establish governance, meeting cadence, decision rights, escalation paths, and cross-workstream handoffs.
• Develop, maintain, review, and secure approval of pre-cutover and cutover-day runbooks, including task sequencing, owners, dependencies, entry and exit criteria, contingency actions, rollback considerations, and command-center procedures.
• Create and manage the cutover readiness tracker, integrating inputs from testing, infrastructure, cybersecurity, architecture, data, integrations, training, communications, business readiness, vendors, and operational teams.
• Define and obtain approval for the early life support and hypercare structure, including support coverage, issue triage, severity and escalation processes, operational ownership, performance monitoring, and exit criteria.
• Direct cutover-day execution across National Grid teams, the DERMS vendor, system integrator, business integrator, and other delivery partners; ensure activities are completed in sequence and decisions and issues are documented in real time.
• Lead post-go-live stabilization, hypercare exit, and cutover closure, including closure reporting, lessons learned, outstanding-action ownership, and formal transition to business-as-usual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level