Derm Coordinator - Fort Collins, CO

Advanced Dermatology and Cosmetic Surgery•Fort Collins, CO

2d•Onsite

About The Position

The Derm Coordinator is responsible for overseeing clinical and administrative operations in a dermatology clinic. The person in this role is involved in coordinating patient appointments, managing EMR and ensuring seamless communication between patients, healthcare providers and clinical staff. This associate may provide both direct and indirect patient care, as well as coordinating the provision of a variety of support functions throughout the clinic. Individuals in this position will function within the scope of practice for a Derm Coordinator as determined by regulations of the state of employment. Additional duties may be as assigned.

Requirements

Knowledge of ADCS policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties
Knowledge of electronic health record access-level privileges and responsibilities, and the ability to perform electronic health record job duties for this position within the parameters of the access level assigned; ability to oversee appropriate electronic health record access by other staff
Knowledge of medical terminology and ability to use appropriately
Excellent organizational skills
Excellent verbal and written communication skills
Skilled in using computers; skilled in typing/keyboarding with typing speed of 40 wpm or greater preferred
Knowledge of general and practice-related computer programs; knowledge of medical billing
Ability to practice confidentiality and follow HIPAA regulations with patient information; ability to oversee HIPAA compliance by other staff
Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization
Ability to recognize a problem and effectively problem-solve, accessing guidance from the Regional Manager, Human Resources, Compliance, or other resources when necessary
Ability to manage time efficiently, prioritize, multi-task, and adapt to change
Ability to maintain high level of accuracy in all documentation and in the performance of all job duties
Ability to perform the essential job duties within the scope of education and training
Ability to work independently while promoting and maintaining a productive team working environment
Project a professional manner and image, including proper workplace attire and grooming standards; always exhibit professional conduct
Adhere to ethical principles and core ADCS values
Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity
Demonstrate initiative and responsibility for actions
Work as an effective team member
Maintain a strong record for attendance and punctuality in arriving at work
Enhance skills through continuing education
Current CPR certification
Minimum of one (1) year dermatology practice experience required
Previous experience in a physician practice environment required
Current CPR certification

Nice To Haves

Current certificate of completion from a medical vocational training program
Associate degree or higher
Minimum of 2 years of supervisory/management experience

Responsibilities

Coordinating and supervising other clinical staff while assisting physicians to provide quality patient care
Provide administrative support, prepare exam rooms, assist with procedures as needed and facilitate communication between patients and providers
Maintain inventory by monitoring and replenishing supplies, ensuring adequate stock levels
Maintain accurate and up-to-date patient records, including electronic medical records (EMR), ensuring compliance with privacy regulations such as HIPAA
Scheduling patient treatments and surgeries, communicate effectively to provide instructions for preappointment preparations and post-visit care
Serve as point of contact for patient inquiries and concerns with professionalism and empathy
Handling or supervising patient callbacks
Facilitate referrals to specialist or other healthcare providers as needed, and ensure patients follow through with recommended treatments and appointments
Provide training and guidance to new and existing clinical staff member as needed
Review provider schedules and calendars to ensure accuracy of schedule appointments
Assist in quality improvement initiatives, ensuring compliance with all state and federal regulations and guidelines for environmental safety, worker’s compensation, wage and hour laws, OSHA, CLIA, Board of Pharmacy, DEA etc.
Ensure a clean and organized environment
May perform other duties or special projects as required or as assigned.