Deputy Residential Facilities Ombudsman

State of Oregon•Salem, OR

11d•$5,984 - $9,190•Hybrid

About The Position

The Office of the Long Term Care Ombudsman, Residential Facilities Ombudsman program is seeking a Deputy Ombudsman to champion the rights of adults and children with intellectual or developmental disabilities who live in group or foster homes and adults with mental health conditions who live in residential settings. In this role, you'll meet with residents to learn about what they want their life to look like, advocate for residents to get the services they need, investigate resident complaints, conduct visits to facilities, and foster collaboration with state and local partners.

Requirements

Five years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance or eligibility with program guidelines and regulations, specifically in the context of advocacy or providing services/supports to people with disabilities.
Three of the five years must be above the technical support level.
College-level course work may substitute for experience based on 45-quarter units per year, up to a maximum of three years.
OR a bachelor’s degree in business or public administration or relevant to the position and two years of experience in advocating or providing services/supports for older adults or people with disabilities.
Valid driver's license issued by your state of residence.

Nice To Haves

Professional experience working with and providing advocacy for people with disabilities, especially people with intellectual or developmental disabilities or mental health conditions.
Demonstrated ability to handle challenging and varied advocacy situations using a tactful approach to sensitive conversations and a commitment to confidentiality.
Ability to analyze information and utilize the findings to create reports, plans of action, and provide guidance to others.
Excellent communication skills, both verbal and written; able to convey complex information clearly and build buy-in from partners, legislators, and agency staff.
Demonstrated experience providing presentations, consultation or technical assistance to a variety of audiences with differing levels of understanding.
Ability to read, understand and recommend statutory, administrative rule or program policy language changes to improve the health, safety and quality of life of residents.

Responsibilities

Lead advocacy and compliance work in your region
Supervise volunteers
Address cross-jurisdictional challenges
Conduct thorough investigations
Review records
Represent residents in administrative hearings
Provide expertise on laws, rules, and policies
Offer training and guidance to staff and volunteers
Engage with community partners
Participate in public meetings
Promote the mission of the RFO program

Benefits

Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family.
Life insurance
Short- and long-term disability
Deferred compensation savings plans
Flexible spending accounts for health and childcare
Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
Wellness Resources: Support for work-life balance, health, and overall well-being.
Career Development: Opportunities for professional growth and advancement.
Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner.
Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.