Deputy Public Administrator III Casework

Buchanan County MO Government•Buchanan County Courthouse, MO

1d•Onsite

About The Position

Performs a variety of tasks to support and maintain the Public Administrator’s office and the clients it serves. This role involves managing assigned clients, preparing necessary legal and administrative documents, and ensuring timely completion of applications and requests. The position requires strong communication, organizational skills, and the ability to handle confidential information with discretion. The Deputy Public Administrator III Caseworker also participates in care plan meetings and rotates on-call duties, providing 24-hour emergency support.

Requirements

High School diploma required
At least three years of increasingly responsible related experience
Ability to speak and hear well in person as well as on phone
Ability to see in order to enter documentation, read files and respond to questions in a timely manner
Must achieve high client satisfaction and relationships, with ongoing administration processes
Must protect a high level of confidential client information, including personal medical and financial records
Ability to exercise judgement, decisiveness and creativity in situations involving a variety of pre-defined duties subject to frequent change
Ability to recognize and identify degrees of similarities or differences between characteristics of forms associate with job-related objects, materials and tasks
Ability to work under pressure, managing a complex and high workload while simultaneously changing direction based on business priorities
Knowledge of eligibility guidelines of benefits for individuals with disability
Able to work independently and as part of a team
Knowledge of standard office practices, record keeping, office equipment and computer software, including proficiency in Microsoft Office programs
Ability to perform a variety of tasks with a high degree of detail and accuracy
Excellent communication, written and listening skills
Strong attention to detail and organization skills
Must pass a criminal background check
Meet all legal hiring requirements
Be able to obtain and maintain a surety bond

Nice To Haves

Any equivalent combination of related education and experience, preferred

Responsibilities

Responsible for all assigned clients
Prepares inventories, probate petitions and orders, as necessary for assigned clients
Completes Medicaid/Medicare applications or requests the information in a timely manner
Reads and handles all mail for assigned clients
Reads, approves and signs all treatment plans and admission packets for assigned clients – all leases and contracts to be reviewed by PA
Completes in timely manner Social Security and VA requests for assigned clients
Responds to placement, medical, and clinical issues for assigned clients
Initiates and tracks referrals for assigned clients
Participates in care plan meetings representing PA for assigned clients
Rotates on-call schedule duties; carries and answers emergency phone on 24-hour basis
Save/Print Orders from Probate Court, as necessary
Scan documents and file in ward/protectee files
Operate office equipment, including but not limited to: copy machine, computer, phone, 10-key
Perform all other duties as assigned by the CDPA/PA