Deputy Program Support Manager

Command Holdings•Washington, DC

About The Position

CeLeen, an operating group of Command Holdings, is seeking a Deputy Program Manager to support a potential effort at the Department of State, Bureau of Consular Affairs/Passport Office. The position is contingent on award. The role supports contractual operations and task delivery, ensuring staff follow standards of conduct and internal controls while meeting or exceeding contractual requirements. It tracks costs, schedules, performance, and resource reporting; drives continuous service-delivery improvement; resolves problems with minimal disruption; helps identify and mitigate risks; and collaborates with cross-functional teams, clients, and stakeholders to define task objectives and deliverables. Expected salary range is $110,000–$125,000. Travel is 10–20%, described as minimal. Applicants must be authorized to work in the United States on a full-time basis; CeLeen will not sponsor work visas. CeLeen is tribally owned and provides management consulting services to U.S. government agencies. Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

Requirements

  • Master’s degree and 5 years of relevant experience, or bachelor’s degree and 12 years of relevant experience.
  • Current, active Secret security clearance.
  • Demonstrated experience tracking costs, schedules, and performance for all tasks and resource reporting.
  • Outstanding communication skills, influencing abilities, and client focus.
  • Professional proficiency in English.
  • Demonstrated proficiency using all Microsoft Office applications.
  • Ability to access federal facilities in compliance with Real ID.
  • Currently authorized to work in the United States on a full-time basis; work visa sponsorship is not available.

Nice To Haves

  • Program Management Professional (PMP) certification.
  • Direct experience with Consular Affairs/Passport Office or other Department of State directorates.
  • Experience with Passport Records Imaging System Management (PRISM).

Responsibilities

  • Ensure contractor staff adhere to all standards of conduct and internal controls.
  • Manage contractual operations to meet or exceed contractual requirements.
  • Track costs, scheduling, performance for all tasks, and resource reporting.
  • Conduct continuous service-delivery improvement activities to support more efficient capabilities and performance.
  • Resolve problems with minimal disruption to activities performed under the contract.
  • Assist in identifying potential risks and developing mitigation strategies to ensure successful task outcomes.
  • Collaborate with cross-functional teams, clients, and stakeholders to define task objectives and deliverables.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • Life and disability insurance
  • 401(k)
  • Paid Time Off
  • Paid holidays
  • Employee Assistance Program
  • Pet insurance
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