Deputy Program Manager

KACE Company•Arlington, VA

23h•$150,000 - $170,000•Onsite

About The Position

The Deputy Program Manager supports the Program Manager in planning, organizing, and managing contractor personnel who provide administrative, professional, and technical support services. The role coordinates day-to-day project activities and client contact, helps oversee contract execution across assigned personnel and locations, and promotes timely, compliant, high-quality service delivery. The Deputy Program Manager may assume delegated Program Manager responsibilities during the Program Manager’s absence or as otherwise assigned. The position is located in Arlington, Virginia, and requires a Top Secret security clearance. The schedule may require occasional support outside core working hours and intermittent weekend support, depending on mission needs. The role is contingent upon contract award. The approximate annual salary range is $150,000–$170,000. DEA Diversion experience is strongly preferred. Applicants selected may be subject to a government background investigation and must be U.S. citizens. Requirements include a favorable credit check for cleared positions, successfully passing a background investigation including drug screening, and having resided in the United States for the past five years without residing outside the United States for six or more consecutive months during that period. The physical requirements include mobility to attend meetings, climbing/stooping/kneeling 10% of the time, lifting/pulling/pushing 10% of the time, writing, typing, and using a telephone system 100% of the time, and sitting for prolonged and extended periods. KACE is an Equal Opportunity Employer and complies with federal and state disability laws, providing reasonable accommodations for applicants and employees with disabilities.

Requirements

Bachelor’s degree required.
Minimum four years of program management experience and a comprehensive understanding of applicable programs and the associated industry.
Previous experience at Diversion Control.
Experience planning, organizing, and directing multiple tasks or projects, including work performed by personnel at multiple locations.
Strong supervisory, leadership, operational, financial, and administrative management skills.
Ability to develop and implement strategies, procedures, controls, and action plans to achieve contract objectives.
Working knowledge of contract management, quality control, training, staffing, and workload management.
Ability to communicate effectively, orally and in writing, with employees, client representatives, and all levels of management.
Ability to analyze documents and operational information, maintain attention to detail, follow direction, and ensure tasks are completed in accordance with contract requirements.
Ability to exercise sound judgment, maintain professionalism, and manage sensitive personnel and performance matters.
Understanding of the DEA Diversion Control Fee Account.
Must be a U.S. citizen.
Favorable credit check for cleared positions.
Successfully pass a background investigation, including drug screening.
Must have resided in the United States for the past five years without residing outside the United States for six or more consecutive months during that period.
Must have mobility to attend meetings with other managers and employees.
Climbing, stooping, and kneeling are required 10% of the time.
Lifting, pulling, and pushing are required 10% of the time.
Must be able to write, type, and use a telephone system 100% of the time.
Must be able to sit for prolonged and extended periods.

Nice To Haves

DEA Diversion experience is strongly preferred.
PMP Certification desired.

Responsibilities

Assist with day-to-day administrative direction of contractor employees and coordinate staffing assignments, shifts, functions, tasks, and duties.
Monitor employee workload by labor category and across assigned work locations to support contract compliance, balanced coverage, and timely execution of requirements.
Coordinate project activities and serve as a client contact, including responding to administrative and technical requests and providing authorized status information to the Contracting Officer’s Representative (COR).
Monitor contract tasks to ensure work is properly executed, identify potential operational issues, and recommend improvements or preventive actions to the Program Manager and COR.
Help ensure personnel are qualified for assigned labor categories and perform work efficiently, accurately, and within required timeframes.
Support the Program Manager in employee relations and disciplinary matters and, when authorized, sign contract-related papers, documents, or reports on behalf of the Contractor.
Oversee or coordinate document reviews, data analysis, online data entry support, recommendations for user-documentation revisions, and maintenance of required files and records.
Assist with staff meetings addressing process or policy changes, production, work-product issues, file disposition, attendance, and procedural matters.
Assist in developing and improving policies, procedures, controls, and action plans to strengthen operational effectiveness and ensure services meet contract requirements.
Help implement training and quality control programs within the area of responsibility and monitor adherence to established requirements.
Support recruiting, hiring, onboarding, and supervision of personnel and subordinate supervisors in coordination with the Program Manager and Government stakeholders, as applicable.
Monitor time and attendance records to ensure they are accurate, complete, certified as required, and submitted in a timely manner for proper billing and payment.
Assume delegated Program Manager responsibilities during periods of absence or as otherwise assigned.