Deputy Program Manager

NTT DATA Services•Springfield, VA
•$97,391 - $162,319•Onsite

About The Position

NTT DATA Federal Services is seeking a Deputy Program Manager (DPM) to serve as the operational delivery leader and second-in-command for agency's program. The DPM will turn program priorities into day-to-day execution across cybersecurity, network, cloud/platform, service-management, field-engineering, and supporting workstreams while keeping staffing, performance, risks, and customer commitments on track.

Requirements

  • Minimum 8 years of cybersecurity management experience including driving execution across staffing, schedule, performance, risks/issues, and customer commitments
  • Minimum 1 year of experience managing or coordinating multiple technical teams or operational workstreams in a cybersecurity, infrastructure, cloud, network, NOC/SOC, or comparable IT-services environment.
  • Current CISSP certification.
  • Active Top Secret clearance with ability to obtain/maintain SCI access if/when needed.

Nice To Haves

  • Undergraduate degree/bachelors degree
  • Experience supporting Federal IT or cybersecurity programs or other large mission-critical operational environments.
  • Experience with 24x7 service delivery, incident escalation, service levels, or continuity requirements.
  • Experience with ITIL-based service management, transition/stabilization, or continuous improvement.
  • PMP certification and/or prior DHS experience.

Responsibilities

  • Coordinate day-to-day execution across technical and operational workstreams.
  • Track staffing, performance, deliverables, risks, dependencies, incidents, and open actions; escalate issues with clear options and recommendations.
  • Lead cross-functional problem solving for service issues, staffing constraints, and delivery gaps.
  • Coordinate task/workstream leads and subcontractors to keep responsibilities, schedules, and performance aligned.
  • Support transition-in, stabilization, knowledge transfer, and continuity activities.
  • Act on behalf of the Program Manager when delegated or during the PM's absence.

Benefits

  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
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